NDIS software that costs less per staff member, and does more.
ShiftCare starts at $9 per staff per month. Astalty charges $64. Compare pricing, features and AI tools side by side, then pick the right fit for your NDIS team.
ShiftCare vs Astalty pricing, side by side.
Astalty uses a flat per-user rate. ShiftCare gives you three tiers, so you only pay for the features your team actually needs.
Starting price (Basic plan). Professional $15, Premium $25. Annual billing saves up to 20%.
- Three plans to match your stage of growth
- Rostering, scheduling and team calendar
- NDIS claiming and invoicing (Professional+)
- Staff shift bidding and check in / check out
- AI Smart Visit Summaries
- SCHADS award interpretation
- Client and family portal
- Support worker mobile app included
- Free 7 day trial, no credit card
Standard users. Support workers $30/month. All prices GST inclusive. Free tier for sole traders (limited features).
- Single plan with one feature set
- Scheduling and rostering
- Xero integration for invoicing
- No staff shift bidding
- No AI visit summaries
- SCHADS award alerts
- Support coordination tools
- GPS based clock in / clock out
- 14 day free trial, no credit card
vs $7,440/yr on Astalty
Based on 5 admin + 10 support workers. ShiftCare Premium at $25/staff/mo vs Astalty at $64 admin / $30 support worker. Annual billing not applied (save a further 20% on ShiftCare when paying annually).
ShiftCare vs Astalty: features compared at a glance.
A side-by-side look at what each platform includes for NDIS providers, so you can see where the value sits before you commit.
| Feature | ShiftCare | Astalty |
|---|---|---|
| Starting price | $9 / staff / month | $64 / user / month ($30 support worker) |
| Pricing tiers | 3 plans (Basic, Professional, Premium) | 1 standard plan + free Lite for sole traders |
| Free trial | 7 days, no credit card | 14 days, no credit card |
| Minimum users | 5 staff | No minimum |
| Rostering & scheduling | Included | Included |
| Staff shift bidding | Included | Available |
| AI SmartMatch (worker to shift) | Included | Not available |
| AI Smart Visit Summaries | Included | Not available |
| Vacant Visit Agent (auto fill open shifts) | Included | Not available |
| Built-in NDIS claiming & invoicing | Native (Professional plan and above) | Native |
| SCHADS award interpretation | Included | Included |
| Incident management | Included (Premium plan) | Included |
| Client and family portal | Included | Limited |
| Support worker mobile app | Included | Included |
| GPS clock in / clock out | Included | Included |
| Dedicated support coordination tools | Available, not the focus | Specialised feature set |
| Global Brand | Australia, North America & United Kingdom | Australia only |
| Accounting Integrations | Xero, MYOB | Xero |
| Additional Integrations | HubSpot, Google Calendar, Employment Hero | - |
| Advanced Reporting Dashboard | Included | - |
| Shift Costing Insights | Available (Premium Plan) | - |
"80% reduction in rostering errors and a major drop in admin load. In 8 years I've never had an API work as well as ShiftCare's."
Karlie Scurr
Operations Manager, Therapy Care
NDIS rostering that fills itself, at a fraction of Astalty's cost.
Astalty covers basic scheduling, but ShiftCare's rostering goes further. Publish shifts, let support workers bid on available slots, and use SmartMatch to pair the right worker to each participant based on skills, availability and location.
SmartMatch
Automatically suggest the best fit support worker for every shift based on qualifications, proximity and participant preferences.
Shift bidding
Post open shifts and let your team bid on them. Astalty doesn't offer this, which means more manual work to fill gaps in your roster.
Weekly team and client calendar
See your whole week in one view across staff and clients. Astalty doesn't offer a weekly team or client calendar view.
Built-in NDIS billing that Astalty can't match.
Astalty requires a Xero integration to process invoices. ShiftCare has NDIS claiming, bulk invoicing and NDIA portal integration built right in, so you're not stitching together multiple tools to get paid.
Direct NDIS claiming
Generate NDIS-compliant invoices and submit claims directly. No extra accounting software needed to get started.
Bulk invoice generation
Both platforms support bulk invoicing, but ShiftCare's is native. You won't pay for a separate Xero subscription on top of your per user fee.
"In audit and compliance, we've got everything now. If we have any query about what we're doing, it's just at the tip of a finger."
Clover Laurier
Owner Manager, Next Wave Supports
SCHADS and NDIS compliance, without the compliance price tag.
Both platforms support SCHADS award alerts and NDIS Practice Standards. Where ShiftCare pulls ahead is in the depth of compliance tooling available at every price tier, including incident management, expiring document tracking and audit-ready reporting.
SCHADS award interpretation
Automatic overtime, allowance and penalty rate calculations. Flag issues before roster publication, just like Astalty, but starting at $9/month.
Advanced incident management
Track, report and resolve incidents with customisable forms. Available on ShiftCare Premium at $25/month.
AI built for NDIS care, not a feature checklist.
Astalty doesn't ship AI features for note taking, shift filling or worker matching. ShiftCare does, and they're live today across our AU plans, helping providers cut admin hours, fill vacant shifts faster and reduce time spent writing visit notes.
AI Smart Visit Summaries
Speech to text with auto generated summaries from your support worker visits. Cut hours of manual note writing each week.
AI SmartMatch
Match the best available support worker to each shift using qualifications, proximity and participant preferences, automatically.
Vacant Visit Agent
Surface open shifts to the right workers automatically, so empty slots get filled without your coordinator chasing.
ShiftCare or Astalty: which one's right for your team?
Choose ShiftCare if you need.
ShiftCare is built for NDIS providers who want rostering, billing, compliance and team management in one platform, without paying a premium for each user.
- Scalable pricing across three tiers ($9, $15 or $25/staff/mo)
- Built-in NDIS claiming and invoicing without Xero
- Shift bidding and weekly team calendars
- AI Smart Visit Summaries, AI SmartMatch and Vacant Visit Agent
- Client and family portal for transparency
- One platform across AU, US, UK and CA markets
Consider Astalty if you need.
Astalty is purpose-built for NDIS support coordination. If your business is focused on coordination rather than direct care delivery, it may be a better fit.
- Dedicated support coordination task boards and goal tracking
- NDIS budget monitoring and service agreement generation
- Pre-built NDIS forms and templates
- A free tier for sole traders just getting started
- No minimum user requirement (ShiftCare requires 5)
See the pricing difference for yourself.
Start your free 7 day trial. No credit card required. Set up your roster, run your first invoice and see what you've been overpaying for.
Any questions?
What is Astalty used for?
Astalty helps NDIS providers manage participants, schedules, case notes, invoices and compliance work. It also has tools made specifically for support coordinators, including task boards, check-ins and goal tracking. The exact features you get will depend on your account and whether you choose any add-ons.
What is the difference between ShiftCare and Astalty?
Both are made for NDIS providers, but they have different strengths. ShiftCare is more focused on running day-to-day care services, from rostering and billing to staff and participant records. Astalty also supports service delivery but has more specialised tools for support coordination, such as task boards and budget tracking.
Is Astalty good for support coordinators?
Yes, support coordination is one of Astalty’s main strengths. It gives coordinators tools to manage participants, tasks, check-ins, goals, budgets, service agreements and case notes. ShiftCare can also support coordination work, so the better choice depends on how you manage your caseload and what you need to report.
How much do ShiftCare and Astalty cost?
Both companies publish their prices, but they charge in different ways. Astalty has separate rates for standard users and support workers, while ShiftCare offers three plans priced per staff member. Before comparing costs, check which plan includes the features you need and whether minimum-user rules or extra charges apply.
Is ShiftCare or Astalty easier to use?
That depends on what your team needs to do. Support coordinators may find Astalty’s dedicated tools helpful, while teams that mainly manage rosters and support shifts may prefer ShiftCare’s setup. The easiest way to compare them is to try everyday tasks like scheduling, writing notes and preparing invoices.
Which is better for support workers, ShiftCare or Astalty?
Both give support workers a mobile app for checking shifts, recording notes and clocking in or out. The better choice comes down to how well each app fits your team’s routine. Let a few workers test schedule changes, participant details, travel entries and case notes before you decide.
Can I switch from Astalty to ShiftCare?
Yes, you can move from Astalty to ShiftCare. Start by checking which participant records, staff details, schedules, notes and documents can be transferred. It is sensible to test a small amount of data first, confirm that everything appears correctly and keep a secure copy of your original records.