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ShiftCare vs. Astalty

Astalty’s support coordination software has racked up several 5-star reviews, but how does it compare to our care management software, ShiftCare?

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Subscriptions start at just $9 user / month.

Support Coordination Software Compared: Which Tool Wins?

Identifying the right software for your business isn’t easy. There are many factors to consider, from features to pricing and workflow. 

And although many companies offer free trials and demos, trying out every platform can be time-consuming.

That’s why we’ve broken down the differences between Astalty and ShiftCare. Keep reading to discover what sets these two platforms apart, so you can decide which one will best meet your company’s needs.


What Is Astalty?

Astalty is an NDIS support coordination software for businesses of all sizes, from sole traders to large enterprises.

The software operates on a freemium model. Sole traders can create a free account to upload participants’ files, create daily tasks and record billable time. But for additional features, such as invoicing, adding staff members and Xero integrations, you’ll need a premium account. These start at $49 per staff member per month, with the most popular package costing $64 per user per month.

Astalty’s main feature is its Task Board. Your admin team can add tasks for each support worker, assigning them to specific days of the week. This creates a to-do list of client appointments and other responsibilities. You can also divide these tasks into billable and non-billable activities, attach expenses to them and use the records to generate invoices.


What Is ShiftCare?

ShiftCare is an NDIS and aged care software package that supports care providers, allied health professionals and support coordinators. It’s an all-in-one solution, with client plan management, workforce management, and billing and invoicing features.

It’s the favourite software solution of thousands of providers for its


ShiftCare allows you to create draft rosters, team rosters and recurring rosters so you can quickly build your weekly schedule. Switch between the team and client rosters to get the oversight you need. You can also advertise available shifts for your support workers to bid on, cutting down the time you spend on emailing. 

Verification and compliance features

You’ll have the paper trail you need with support worker and client document management features, customisable incident report templates, document expiry notifications, shift records with client digital signatures and geolocation-verified time logs.

Companion apps

Your care staff can use the ShiftCare mobile app to set their availability, check their schedule, clock in, securely view client records and add progress notes on the go. And, the ShiftCare Connect web portal allows clients’ approved loved ones to read updates, review plan details and billing information, and even set preferred support workers.


How Do They Compare?

Astalty ShiftCare
Country Australia Australia
Monthly Price Freemium: paid plans from &49 / user From $9 user / month
Suggested Capacity 1+ 5-500
Free Trial
Team Calendar
Client Calendar
Job Bidding
Shift No-Show Alerts
Billable vs Non-Billable Tasks
Import NDIS Price Guide
Client Document Management
Staff Document Management
Document Expiry Notifications
Client Funds Management
Digital Signatures
Accounting Integrations Xero Xero, MYOB, QuickBooks and more
Live Chat Support
Support Worker Mobile App
Friends and Family Portal

Data accurate as of April 2024 and based on publicly available information found online. 

For a detailed overview of ShiftCare plans and pricing, please see our pricing page

Which Care Management Software Is Best for Your Business?

With Astalty, you’ll use a Task Board to schedule client services. This means you can drag and drop appointments to each staff member’s daily to-do list. However, unlike with ShiftCare, you can’t view a weekly team or client calendar, create team rosters, invite staff to bid on shifts or require staff to check in and out of their shifts with Astalty.

ShiftCare allows you to manage staff documents, set up document expiry notifications, collect clients’ digital signatures and get real-time alerts when things go wrong, helping you stay compliant. And it comes with companion apps for your support workers and clients’ loved ones.

You can set up ShiftCare in 10 minutes, whether it’s your first time using care management software or you’re migrating from a different platform.


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Discover how simple ShiftCare makes the admin side of running an NDIS or aged care business


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