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ShiftCare vs. Brevity

Thinking about moving on from Brevity? You’re not alone.

Here’s why care providers are choosing ShiftCare to simplify rostering, billing, and NDIS compliance – in one centralised platform.

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Subscriptions start at just $9 user / month.

Which Software Will Best Suit Your Company?

Choosing the right NDIS software can make a real difference in how smoothly your team operates, from delivering quality care to managing compliance with confidence.

The right platform should help you handle client documentation, NDIS fund management, billing, bulk claims, rostering, and time tracking – all while keeping your business audit-ready.

While both Brevity and ShiftCare are designed to support NDIS providers and plan managers, their focus and experience differ. Below, we explore how each platform approaches the key areas of care management, so you can decide which one best fits your organisation’s needs.

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Caregiver scheduling dashboard on desktop and mobile view for efficient care management.

What Is Brevity?

Brevity is NDIS software best suited to small teams. It has been built specifically for Community Care Organisations and it includes in-platform NDIS price guides and integrations.

Their NDIS management software offers organisations, managers, and teams the necessary features to ensure compliance with NDIS regulations.
Founded in 2017, Sydney-based Brevity is not to be confused with the California-based technology firm of the same name. A private company, it forms part of the Evello group of Australian businesses. The Evello group was launched in 2004 with a focus on software, and in particular, customer relationship management software.

What Is ShiftCare?

ShiftCare is an NDIS software suited to aged care & disability service providers, allied health professionals, plan managers and support coordinators with 5 to 150 employees. It is also rapidly growing to meet the needs of enterprise-level users – with features built to support scaling organisations.

Here are a few reasons why ShiftCare stands out from other NDIS software providers:

  • The all-in-one solution to your NDIS service provider needs.

    ShiftCare provides end-to-end software for care management, rostering, invoicing, compliance and reporting in one system. With a range of integrations, a family portal, and carer and admin mobile apps, you can stay connected while streamlining overall operations across your tech-stack. Purpose built for NDIS care providers, with the latest NDIS price guide built into the platform, funds management and NDIS invoicing functionalities, you’ll find yourself equipped to handle all your NDIS requirements.

  • Advanced rostering for the control and flexibility you need.

    Not only can you create schedules in minutes, but you can view worker unavailability and client and staff schedules and avoid last-minute cancellations with Job Board. And with recurring and split shifts, it’s easy to schedule advanced shifts and share them instantly with team members - from your desktop, or on-the-go.

  • Seamlessly Manage compliance and stay audit-ready.

    Centralise core documents in the cloud in Australia - keeping them readily available for your workers. From Care Plans to progress notes, incident reports and document expiry alerts, stay audit-ready with accurate records including GPS tracking and clock-in/clock-out features to provide proof of service delivery.

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What are the differences?

Brevity and ShiftCare features compared
Feature BrevityShiftCare
Country Australia Australia
Price From $4.99 client/month (Lite) From $9 user / month (Unlimited clients)
Free Trial Yes (Lite) 7-day free trial
Self Service Onboarding
Dedicated Account Manager Yes (Premium plan only)
Care Plans
Support at Home
Family & Friends Portal
Up-to-date NDIS Price Guide
Plan Management
Electronic Medication Management
Rostering
App For Staff
Job Board
Custom Forms
Advanced Incident Management
SCHADS Award Interpretation
Quotes

Disclaimer: This comparison is based on publicly available information and customer feedback as of November, 2025. All comparative statements are intended to be truthful, accurate, and evidence-based. ShiftCare has no affiliation with or endorsement from Brevity. Their name is used strictly for comparative purposes. If you represent Brevity and believe any information presented here is inaccurate or misleading, please contact us, we’re open to feedback and will review any substantiated concerns

For a detailed overview of ShiftCare plans and pricing, please see our pricing page.

How Do They Compare?

Both ShiftCare and Brevity’s NDIS software boast an array of features to keep your disability service provider business running smoothly, from drag-and-drop rostering to bulk claims.

Brevity is an affordable and user-friendly option that’s been built with providers in mind. With both Apple and Android apps, you and your team will be able to use it on the go. While Brevity charges per client, ShiftCare charges per staff (user), which typically leads to a lower overall cost assuming you have more clients than staff members.

ShiftCare’s web and mobile apps, meanwhile, stand out for their wide range of NDIS-specific features, easy setup and collaborative approach to provider, client, and family involvement. The company has an excellent customer support team with a 98% satisfaction rating. You’ll also have access to a dedicated help section, online webinars and onboarding videos, as well as a dedicated account manager.

With ShiftCare you won’t be locked into a contract, and there’s no credit card required. Plus, we’ve got a secret tip for you: if you need more time to reach your decision, just ask for an extension on your free trial.

If you are considering changing your care management software, read our blog How to Transition to a New Care Management Software

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Integrated operations and continuous product evolution – building with our customers for more time on what matters most: caring for your clients.

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Any questions?

Is Brevity priced per client or per staff member?

Brevity generally prices its software by the number of clients, while ShiftCare prices plans by staff users and allows unlimited clients. This means the cheaper option can change as your business grows. Work out the cost using your current numbers, then repeat the calculation using your expected growth.

Can Brevity be used for NDIS plan management?

Yes, Brevity offers a dedicated plan management option. It can receive supplier invoices, extract invoice details, check them against participant budgets and NDIS pricing, and prepare them for approval and claiming. If plan management is central to your business, compare these workflows carefully because ShiftCare is not primarily a plan management platform.

Does Brevity support the Support at Home program?

Yes, Brevity offers tools for providers delivering services under Support at Home. These include client budget tracking, service records, claiming, contributions and statements. ShiftCare also supports Australian aged care providers, so check how each platform handles your specific services, reporting needs and existing financial processes.

Can Brevity manage SIL and group rosters?

Yes, Brevity’s Business plan includes SIL and group rostering tools. This can help providers schedule multiple workers and clients across shared services or supported accommodation. Before choosing a plan, test your more complicated rosters, including sleepovers, broken shifts, travel and last-minute staff changes, to make sure they work properly.

What accounting software connects with Brevity?

Brevity lists integrations with Xero, MYOB and QuickBooks for accounting tasks. ShiftCare also connects with several accounting and payroll platforms, but the available workflow may differ between integrations. Check exactly what information is transferred, whether data moves both ways and which plan includes the connection you need.

Is Brevity suitable for a growing NDIS provider?

Brevity can support growing providers, but its per-client pricing means costs may rise as participant numbers increase. ShiftCare’s per-staff model may work differently as your client-to-worker ratio changes. Compare both platforms using your likely participant, employee and service numbers over the next one to three years.

What should I move when switching from Brevity to ShiftCare?

Move the records your team still needs, including client profiles, staff details, rosters, care plans, progress notes, documents, service agreements and billing history. First check what can be exported and imported. Try a small batch, make sure the information appears correctly and keep a secure backup of the original data.

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