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ShiftCare vs. Brevity

Both ShiftCare and Brevity’s NDIS software boast an array of features to keep your disability service provider business running smoothly, but which is right for you?

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Which Software Will Best Suit Your Company?

NDIS software can revolutionise your business by helping you provide high-quality support, improve your efficiency and remain NDIS audit-ready.

NDIS software packages often include valuable features such as NDIS funds management, client documentation, billing, bulk claims, staff rostering, time and attendance tracking and expenses.

However, there are often significant differences between NDIS software platforms, which means it can be hard for business owners to know which package is best for them. Read on as we compare two of the most popular options on the market: Brevity and our own software, ShiftCare.

Both are designed to help NDIS providers and plan managers handle the day-to-day admin of their business while staying on top of NDIS pricing updates, regulations and more. Yet there are also important differences between their features.


What Is Brevity?

Brevity is an easy-to-use software best suited to businesses with 10 to 50 team members. It has been built specifically for the care industry including NDIS & allied health, aged care, plan management, support coordination, and supported independent living. It includes in-platform NDIS price guides and integrations. 

Their NDIS management software offers organisations, managers, and teams the necessary features to provide exceptional client services while also ensuring compliance with NDIS regulations.

Founded in 2017, Sydney-based Brevity is not to be confused with the California-based technology firm of the same name. A private company, it forms part of the Evello group of Australian businesses. The Evello group was launched in 2004 with a focus on software, and in particular, customer relationship management software. 


What Is ShiftCare?

ShiftCare is an NDIS software suited to aged care & disability service providers, allied health professionals, plan managers and support coordinators with 5 to 150 employees. It is also rapidly growing to meet the needs of enterprise-level users.

Here are a few reasons why ShiftCare has been standing out from other NDIS software since its inception:

It is an all-in-one solution to your NDIS service provider needs.

The software will allow you to handle care management, rostering, invoicing and reporting all from one interface, plus it comes with a carer app and a portal for family and friends. With the latest NDIS price guide built into the platform, NDIS funds management and NDIS invoicing functionalities, you’ll find yourself equipped to handle all your NDIS requirements.

Advanced rostering will give you the control you need.

Not only can you create schedules in minutes, but you can view worker unavailability and client and staff schedules. And with recurring and split shifts, it’s easy to schedule advanced shifts and share them instantly with team members.

It will keep you compliant and audit-ready.

All the documents you need will be safely stored in the cloud in Australia, while instantly available for those workers you give access to. Progress notes, incident reports and document expiry alerts will ensure you have the required records for audits, while the clock-in/clock-out feature will also provide proof of service delivery.


What are the differences?

Brevity ShiftCare
Country Australia Australia
Price From $4.99 client / month From $9 user / month (Unlimited clients)
Free Trial 7-day free trial
Self Service Onboarding
Dedicated Account Manager Yes (Premium plan only)
Family & Friends Portal
Up to date NDIS Price Guide
Plan Management
Electronic Medication Management
App For Staff
Job Board
Custom Forms
Advanced Incident Management

Data accurate as of June 2024 and based on publicly available information found online.

For a detailed overview of ShiftCare plans and pricing, please see our pricing page.

How Do They Compare?

Both ShiftCare and Brevity’s NDIS software boast an array of features to keep your disability service provider business running smoothly, from drag-and-drop rostering to bulk claims.

Brevity is an affordable and user-friendly option that’s been built with providers in mind. With both Apple and Android apps, you and your team will be able to use it on the go. While Brevity charges per client, ShiftCare charges per staff (user), which typically leads to a lower overall cost assuming you have more clients than staff members.

ShiftCare’s web and mobile apps, meanwhile, stand out for their wide range of NDIS-specific features, easy setup and collaborative approach to provider, client, and family involvement. The company has an excellent customer support team with a 98% satisfaction rating. You’ll also have access to a dedicated help section, online webinars and onboarding videos, as well as a dedicated account manager.

With ShiftCare you won’t be locked into a contract, and there’s no credit card required. Plus, we’ve got a secret tip for you: if you need more time to reach your decision, just ask for an extension on your free trial.

If you are considering changing your care management software, read our blog How to Transition to a New Care Management Software


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