ShiftCare vs. Caretaskr
Both are affordable care management platforms. Here’s where they differ, so you can choose with the facts in front of you.
Where ShiftCare differs
- Team rostering and staff shift bidding
- Document expiry alerts and client digital signatures
- A friends and family portal
8,000 care providers deliver $5B of care a year with ShiftCare.
4.7
4.5
4.6Where each platform fits.
ShiftCare and Caretaskr, feature by feature: what you get with both, where they differ and where Caretaskr is the better fit.
21 of 21 shown
| What matters | ShiftCare | Caretaskr |
|---|---|---|
| Pricing and support | ||
| Countries | Australia, USA, Canada, UK | Australia |
| Price | From $8 user / month, billed annually | Freemium |
| Additional charges | SMS messages, Friends & Family access | SMS messages, storage |
| Free trial | 7 days on Premium. No credit card required. | Not published |
| Suggested capacity | 5-500 | Sole traders, small to medium businesses |
| Live chat support | Included | Included |
| Rostering and apps | ||
| Rostering | Included | Included |
| Team rostering | Included | Not listed |
| Staff shift bidding | Included | Not listed |
| Staff clock-in and out | Included | Included |
| Caregiver app | Included | Included |
| Care and compliance | ||
| Document management | Included | Included |
| Document expiry notifications | Included | Not listed |
| Client digital signatures | Included | Not listed |
| Client goals management | Included | Included |
| Friends and family portal | Included | Not listed |
| Custom forms | Included | Included |
| Advanced incident management | Included | Included |
| NDIS, billing and integrations | ||
| NDIS integrations | Included | Included |
| Invoicing and billing | Included | Included |
| Client funds management | Included | Included |
Based on each company’s published product and pricing. A tick means the feature is listed, not that it works the same way in both. Caretaskr facts from publicly available information and customer feedback, as of April 2024. ShiftCare isn’t affiliated with Caretaskr. Spotted something out of date? Let us know.
Switch from Caretaskr. We’ll make it worth your while.
Book a switching call
Show us how you run Caretaskr today. We’ll show you the same rosters, notes and claims in ShiftCare.
Get an offer for your team
Tell us your team size and when your Caretaskr plan renews. We’ll put together an offer that makes the move easy.
We’ll take care of the move
We help you export your records, check a sample in ShiftCare and bring your team across.
“Since making the switch, we’ve saved tens of hours every single week, freeing up our team to focus on other important areas of the business and, most importantly, our participants.”
Questions about switching from Caretaskr.
Is Caretaskr free to use?
Caretaskr offers a free plan with storage limits, making it an option for sole traders and small providers. As storage needs grow, additional fees may apply.
Who is Caretaskr designed for?
Caretaskr is built for NDIS and aged care providers, including sole traders, allied health professionals, support coordinators, and small to medium-sized care businesses.
Does ShiftCare support larger care teams?
Yes, ShiftCare is designed to support organizations ranging from small teams to large multi-site providers with scalable workforce management and care delivery tools.
Can ShiftCare help manage recurring shifts?
Yes, ShiftCare allows providers to create recurring rosters and manage ongoing schedules, helping reduce manual scheduling work.
Does Caretaskr include document management?
Yes, Caretaskr includes document management features for storing client records, care plans, and other important documents.
Can ShiftCare track staff certifications and compliance?
Yes, ShiftCare includes tools to help providers manage staff records, compliance documentation, and important workforce information.
Does ShiftCare support digital client signatures?
Yes, ShiftCare includes digital signature functionality to help verify service delivery and improve record keeping.
Can families stay involved with ShiftCare?
Yes, ShiftCare offers Friends & Family access, allowing approved family members and other stakeholders to stay informed about participant care.
Does ShiftCare offer live customer support?
Yes, ShiftCare provides live chat support, onboarding resources, and training materials to help providers get the most from the platform.
What should I consider when choosing care management software?
Look for features such as scheduling, care planning, compliance tools, mobile access, reporting, integrations, customer support, pricing, and scalability to ensure the platform meets your organization’s current and future needs.
Switch to ShiftCare. We’ll make it worth your while.
Book a switching call. We’ll show you your rosters, notes and claims in ShiftCare and put together an offer that makes the move easy.