Use 30COMPARE3 to get 30% off for 3 months Get discount

ShiftCare vs. Deputy

One of the most popular options for NDIS providers is Deputy — but how does it compare to our NDIS software, ShiftCare? 

Join 4,000+ care provider businesses that use ShiftCare

Subscriptions start at just $9 user / month.

Which Is Best For You?

Rostering software can help you manage everything from scheduling to awards compliance. The right platform will make your work easier and quicker, as well as reducing the risks of mistakes, miscommunications or non-compliance.

Both platforms facilitate rostering and time and attendance, as well as integrating with accounting software. However, there are significant differences between them when it comes to NDIS-specific features, as well as document management and communication with family members.

Keep reading as we do a detailed comparison of the two platforms. We’ll explore features, pricing, capacity and more, so you can decide which software is best for your company. 


What Is Deputy?

Launched in 2008, Sydney-based Deputy is an employee scheduler software for rostering workers. It is commonly used by both smaller companies and large retail and hospitality enterprises. 

One of its selling points is its SCHADS awards settings, which ensure compliance with employee remuneration and allow for a smoother, automated onboarding process for new staff. However, the platform isn’t integrated with the NDIS prices or regulations, which can make invoicing, billing and group rostering harder. 

Today, Deputy operates in 100 countries worldwide. In addition to its Australian headquarters, it boasts offices in San Francisco, USA and London, UK that allow it to better meet the needs of international clients. The company has received series A and B funding from private investors.


What Is ShiftCare?

ShiftCare is a comprehensive software package that, in addition to quick and intuitive rostering, offers NDIS and business management features.

It’s an excellent choice of NDIS software thanks to its:

Extensive NDIS integrations.

NDIS funds usage can be monitored in real time along with spending projections. Bulk claims will allow you to invoice and get paid quicker. And with the latest price guide available in-platform, after its official release by the NDIA, you can be confident that you’re charging the correct amount for your services.

Comprehensive range of workforce and business management features.

ShiftCare won’t just support your NDIS and care management. It will also simplify invoicing, reporting, rostering, timekeeping, expenses tracking and more. And with a carer app and a portal for family and friends, it will make communications easier than ever.

A constantly evolving platform.

The program is regularly updated to better meet aged care and NDIS providers’ needs. New functions are periodically introduced based on feedback from users, who can also volunteer to test beta features.


What are the differences?

Deputy ShiftCare
Country USA, Australia Australia
Price From $5 user / month From $9 user / month
Free Trial 1-month free trial 7-day free trial
Security Industry Solution
Suggested Capacity Small, medium & enterprise 5-500
Rostering Staff & Clients
Time & Attendance
Progress Notes
Retail Industry Solution
NDIS Integration
Hospitality Industry Solution
Document Management
Split & Recurring Shifts
Call Centre Industry Solution

Data accurate as of 1 Feb 23 and based on publicly available information found online.

For a detailed overview of ShiftCare plans and pricing, please see our pricing page.

Which Software Should NDIS Providers Choose?

Both Deputy and ShiftCare will help you roster teams, onboard new staff and oversee employee remuneration. 

Although Deputy is not integrated with the NDIS, it is acclaimed for its SCHADS awards. It is a strong option if you are looking for employee scheduler software to use alongside additional tools.

As well as scheduling and staff onboarding, ShiftCare offers NDIS integration, client records and document management, family access, real-time NDIS funds management and billing, and much more. It allows you to manage everything from invoicing to client communications from the same platform.

If you are considering changing your care management software, read our blog How to Transition to a New Care Management Software

Start your free 7 day trial.

Discover how ShiftCare can simplify your NDIS service and client management, so you can focus on what’s important — providing quality NDIS support.


Support Rating


Hours Scheduled


Clients Supported


Revenue Generated

Would you like to visit our site?