ShiftCare vs. Nightingale

Both Nightingale and our NDIS and aged care management software, ShiftCare, boast NDIS integration alongside a host of care management features. However, there are several differences between them, especially when it comes to rostering and client communications.

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Which Care Management Software Is Best?

Rostering, NDIS claims, funds management, care and support plans, client communications: the right care management software will help you manage all of this and more. 

By taking care of all the organisational tasks, care management software supports you in running an efficient, effective and empathetic NDIS or aged care provider business. However, not all software has the same features. 

Both Nightingale and our NDIS and aged care management software, ShiftCare, boast NDIS integration alongside a host of care management features. However, there are several differences between them, especially when it comes to rostering and client communications. 

Keep reading as we explore the differences between ShiftCare and Nightingale so you can decide which software will best suit your company.

What Is Nightingale?

Nightingale Software is a care management software published by Aviary Corporation, which is known for its slogan “Software That Sings”. Nightingale offers NDIS integration for Australian healthcare organisations, as well as a range of workforce and client management features such as timesheets.

In addition to desktop software, it has mobile app accessibility for your team members as well as a 'Client and Family' mobile app.

Nightingale was launched in 2015 in Australia, originally under the ANSON Management Consulting brand. ANSON Management Consulting is a Western Australian organisation specialising in HR in the not-for-profit sector. 

In 2018, Aviary Corporation began operations with Nightingale as its flagship product. The business says that it retains a partnership with ANSON Management Consulting, which allows it to better meet clients’ needs. Nightingale currently has over 140 organisations as customers.

What Is ShiftCare?

ShiftCare offers workforce, client relationship, document and NDIS management features, from accounting integrations to bulk NDIS claims. It’s well-suited to disability support, aged care and allied health providers, as well as support coordinators and plan managers.

It stands out for its:

Rostering features that are as advanced as they are intuitive.

We all know that building a roster for the care and disability support industry can be complicated. With ShiftCare, however, you’ll be able to automate a draft roster in minutes, before making any amendments you want. Just drag and drop the workers you need, or select an individual client or team member to view their entire week. You can also split individual team members’ shifts between multiple clients, as well as setting up recurring shifts. And the best bit is that all the information will be automatically shared with your team members via their companion app.

Client-centred features.

While the desktop program and frontline worker app will help you run your business smoothly, the friends and family members portal can enable clients to receive all the community support they need. It’s easy to share progress notes and updates with them. Plus, NDIS funds tracking and spending forecasts will help you ensure clients receive all the support they’re entitled to.

Transparent pricing and quick setup.

It’s easy to get started with ShiftCare. Information about all the pricing tiers is available on their website, meaning you won’t need to sit through a sales meeting to find out if it will suit your budget. Plus, with self-onboarding and a 7-day free trial (no credit card required!), you can test ShiftCare out at your own pace.


A Side-by-Side Comparison

Nightingale ShiftCare
Country Australia Australia
Price From $9 user / month
Free Trial No free trial 7-day free trial
Suggested Capacity 5-500
Self Service Onboarding
Live Support
Dedicated Account Manager Yes (Premium plan only)
Asset Resource Management
Family & Friends Portal
Up to date NDIS Price Guide
Bulk NDIS Claims & Payments
NDIS Service Agreements Tracking
Compatible With DVA

Data accurate as of 31 March 23.

For a detailed overview of ShiftCare plans and pricing, please see our pricing page.

What Are the Key Differences?

Both Nightingale and ShiftCare have an attractive array of features for care providers, such as NDIS price guide integrations, bulk claims preparation and an app for frontline staff.

Nightingale has automated rostering and leave management tools. Although it doesn’t offer a free trial, the sales team will provide a demo along with pricing information.

With ShiftCare, in addition to the automated roster, you can use drag-and-drop tools to craft the ideal roster for your team and your clients. Plus, the portal for friends and family members means it’s easy for clients and their loved ones to check their scheduled services.

Start your free 7 day trial.

ShiftCare’s pricing is transparent, and getting started is as easy as signing up for the free trial. By the way, if that seven-day free trial isn’t long enough, just reach out and ask for an extension!


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