ShiftCare vs. Skedulo
Skedulo offers rostering and visit verification—but how do its workforce management tools compare to ShiftCare’s NDIS and aged care software?
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Care management software can help your business run smoothly, provide higher-quality care and disability support, and reduce your administrative workload.
There’s a lot to consider when comparing software packages. You need to look at the available features, ease of use, customer support, pricing, scalability and more.
That’s why we’re doing an in-depth comparison of ShiftCare and Skedulo. From rostering tools to their companion apps, we’ll break down what sets them apart so you can pick the best software for your needs.
What Is Skedulo?
Skedulo is a cloud-based workforce management software that targets a broad range of industries, from real estate to telecommunications.
It allows you to schedule staff, manage timesheets and share client information with your team. Support workers and caregivers can use the healthcare mobile application to get driving directions and report incidents.
There’s also an add-on Australian healthcare module for the NDIS and aged care sectors in the Skedulo Marketplace. It’s unclear whether you need to pay extra to use this add-on or whether it’s included in your subscription.
What Is ShiftCare?
ShiftCare is an NDIS and aged care management software with rostering, invoicing, time-tracking, client document management and communication features. It comes with a companion mobile app for your care team and a portal for your clients’ family members and friends.
ShiftCare has supported 200,000+ clients to date with:
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NDIS integrations
With a built-in NDIS price guide, NDIS payment requests, NDIS funds management, incident reporting and document management, ShiftCare makes operating within the NDIS easy.
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Enhanced compliance tools
ShiftCare provides you with extensive digital records and privacy-focused document access controls. Plus, the software comes with electronic client signatures, location-verified time-tracking and staff documentation expiry notifications so you can stay audit-ready.
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Superb customer support
You’ll gain access to a live customer support chat, available seven days a week, in addition to webinars and tutorials. Premium users are also assigned a dedicated account manager to make sure that everything runs smoothly.
How Do They Compare?
| Feature | Skedulo | ShiftCare |
|---|---|---|
| Country | Australia, USA, UK and Vietnam | Australia, North America |
| Price | Price On Request | From $40/month |
| Free self-onboarding | ||
| Contract length | Annual contracts and billing only | No minimum contract length |
| Free Trial | Negotiable with sales team | |
| Free demo | ||
| Suggested capacity | ? | 5-500 |
| Rostering | ||
| Client funds management | ||
| Driving directions | ||
| Up-to-date NDIS Price Guide | ||
| NDIS invoicing | ||
| In-app client video calls | ||
| Incident reports | ||
| Goals tracking | ||
| Electronic visit verification | ||
| Accounting integrations | ||
| Reporting in real-time | ||
| Multilingual apps | ||
| Caregiver app | ||
| Friends and family portal | ||
| Custom Forms | ||
| Advanced Incident Management |
Disclaimer: This comparison is based on publicly available information and customer feedback as of February, 2024. All comparative statements are intended to be truthful, accurate, and evidence-based. ShiftCare has no affiliation with or endorsement from Skedulo. Their name is used strictly for comparative purposes. If you represent Skedulo and believe any information presented here is inaccurate or misleading, please contact us, we’re open to feedback and will review any substantiated concerns.
For a detailed overview of ShiftCare plans and pricing, please see our pricing page.
Skedulo vs ShiftCare: Which Software Should You Choose?
At first glance, Skedulo and ShiftCare seem alike. Both have tools for team rostering, managing client documentation, electronic visit verification, and accounting and payroll software integrations. But, there are differences between the two platforms.
ShiftCare was built with NDIS and aged care providers in mind with features such as an up-to-date NDIS price guide for auto-generated NDIS bulk claims, client funds management and client goals tracking. In addition to its caregiver and support worker app, ShiftCare has a web portal for your client’s family and friends.
Skedulo supports in-app video calls for remote support services. You can add remote services to your ShiftCare rosters and auto-generate invoices, but your team must use a different app for the video calls. Skedulo offers in-app driving directions for home visits, while ShiftCare users must use their GPS software of choice.
Billing and software setup are also different. Skedulo requires scheduling a demo with their sales team to find out the price. There is also a minimum contract length of one year.
With ShiftCare, you can view the transparent pricing structure online. There’s no minimum contract length, and you can get started quickly.
If you are considering changing your care management software, read our blog How to Transition to a New Care Management Software
FAQs
Is ShiftCare better than Skedulo?
The right platform depends on your organization’s needs. Many NDIS and aged care providers choose ShiftCare because it combines care management, rostering, compliance, invoicing, and client management in one platform.
What's the difference between ShiftCare and Skedulo?
ShiftCare is purpose-built for NDIS, aged care, and home care providers, while Skedulo is a workforce management platform used across multiple industries, with healthcare-specific capabilities available for care organizations.
Does Skedulo support NDIS providers?
Yes, Skedulo offers healthcare solutions that can support NDIS providers, while ShiftCare includes NDIS-specific features such as participant management, invoicing, and funds management.
Can I migrate from Skedulo to ShiftCare?
Yes, many providers migrate client records, staff details, rosters, and service delivery information to ShiftCare with onboarding and implementation support.
Which software is easier to use, ShiftCare or Skedulo?
Both platforms are designed for workforce management, but many providers find ShiftCare easier to adopt because of its intuitive interface and care-focused workflows.
Does ShiftCare include NDIS invoicing?
Yes, ShiftCare includes NDIS invoicing, payment requests, and funds management to help providers streamline administration and reduce manual work.
Do both ShiftCare and Skedulo have mobile apps?
Yes, both platforms offer mobile apps that allow workers to access schedules, manage visits, and complete tasks while working in the field.
Does ShiftCare integrate with Xero and MYOB?
Yes, ShiftCare integrates with Xero, MYOB, QuickBooks Online, and other business tools to help simplify payroll and financial workflows.
Which platform is better for growing NDIS providers?
Many growing providers choose ShiftCare because it combines workforce management, participant records, compliance tools, and NDIS-specific functionality in a single platform.
How do I choose between ShiftCare and Skedulo?
Compare each platform’s care management features, rostering, compliance tools, integrations, pricing, customer support, and scalability to determine which best fits your organization’s needs.