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ShiftCare vs. Tanda

Both Tanda and ShiftCare offer a range of workforce management features that will support companies across multiple industries, but which best aligns with yours?

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Which Software Will Best Suit Your Company?

Workforce management software can improve your efficiency and profitability, while also making it easier to provide consistently high-quality support.

The right software will simplify your processes and help you stay on top of everything from staff and client matching to rostering, support plan management, funds management, progress notes, invoicing and billing, and much more.

Not all software is equal, however, so keep reading as we compare two popular platforms: workforce management software Tanda and our NDIS software, ShiftCare.

Both platforms have multiple attractive features for NDIS providers. However, when you start comparing the finer details, significant differences emerge. Let’s break down what sets them apart so you can choose the best software for your business.

Caregiver scheduling dashboard on desktop and mobile view for efficient care management.

What Is Tanda?

Tanda is a workforce management platform centred around rostering, attendance and awards compliance. It caters to the middle and upper market of users, including large multinationals managing upwards of 500 employees at a time.

Despite not being NDIS-specific software, it boasts plenty of useful features for providers, including SCHADS awards and quick and accurate payrolls.

The brand continues to operate under the name Tanda in the Australian market. Internationally, however, it’s known as Workforce. With offices in the UK and Southeast Asia, it employs up to 200 people worldwide.

What Is ShiftCare?

ShiftCare is an NDIS platform that offers workforce management, client management, support and funds management, invoicing, billing and notes management.

It stands out from other workforce management software for its:

  • Advanced rostering settings designed with NDIS providers and aged care workers in mind.

    You can view team members’ availability, set up group recurring shifts, and switch between per-client and per-staff views of the roster. Plus, the split-shifts feature will allow you to assign multiple clients and activities to individual carers’ shifts.

  • Compliance features that will keep you audit-ready.

    With ShiftCare, documentation management is simple. Progress notes and incident reports can be securely recorded on the go. Expiry notifications will keep your care plans and other key documentation up to date. What’s more, with your documents safely stored in the cloud in Australia, you can rest assured that you’re meeting your data protection obligations.

  • Best-in-class support that will make using ShiftCare easy.

    The software is intuitive, but just in case, you’ll also have access to a detailed help section, online webinars and onboarding videos. If you can’t find the information you need, there’s a proactive customer service team ready and waiting to help you out.

How Do They Compare?

Tanda and ShiftCare features compared
Feature TandaShiftCare
Sygnal Australia Australia
Price POA From $9 user / month
Free Trial 14-day free trial 5-500
Suggested Capacity 2-1000+
Rostering Staff & Clients
Doshii Integration
Time & Attendance
Progress Notes
NDIS Integration
Document Management
Split & Recurring Shifts
Hospitality Industry Solution
Childcare Industry Solution
Custom Forms
Advanced Incident Management
SCHADS Award Interpretation
Quotes

Disclaimer: This comparison is based on publicly available information and customer feedback as of February, 2025. All comparative statements are intended to be truthful, accurate, and evidence-based. ShiftCare has no affiliation with or endorsement from Tanda. Their name is used strictly for comparative purposes. If you represent Tanda and believe any information presented here is inaccurate or misleading, please contact us, we’re open to feedback and will review any substantiated concerns.

For a detailed overview of ShiftCare plans and pricing, please see our pricing page.

Why ShiftCare Is a Favourite of NDIS Providers

Both Tanda and ShiftCare offer a range of workforce management features that will support companies across multiple industries.

Users choose Tanda for the quick and accurate payrolls and SCHADS awards. Plus, its rostering features make it an excellent choice for hospitality management or retail spaces.

ShiftCare, in addition to payroll management, has numerous features designed with NDIS businesses in mind. This includes NDIS pricing integration and NDIS plans and funds management.

Additionally, ShiftCare allows users to roster workers directly with end clients. For aged care and disability service providers, this means you can assign team members multiple clients per shift, and even separate the time with clients into different service codes and tasks.

And with client documentation management, progress notes, and a friends and family portal, you’ll have all the tools you need to remain NDIS-compliant and prepared for audits.

If you are considering changing your care management software, read our blog How to Transition to a New Care Management Software

Any questions?

How much does Tanda cost?

Tanda currently advertises its combined HR, Payroll and Workforce Management package from $12.80 plus GST per user each month. Businesses can also request individual module pricing instead of purchasing the full bundle. Confirm minimum charges, implementation costs, contract terms and the treatment of inactive or casual workers before comparing quotes.

What is Tanda used for?

Tanda is used to manage hourly employees, particularly their rosters, attendance, timesheets, payroll and HR records. Australian businesses also use its award interpretation tools to calculate wages and flag potential compliance issues. It is a general workforce platform rather than software designed specifically for managing NDIS participants or care delivery.

Does Tanda process payroll?

Yes, Tanda offers its own payroll product as part of its broader employment platform. Approved attendance data and interpreted pay conditions can flow directly into payroll without a separate timesheet export. Businesses can also request integrations with supported payroll products if they prefer to keep their existing payroll system.

Does Tanda automatically calculate award rates?

Yes, Tanda uses maintained Modern Award templates to calculate applicable pay conditions from approved timesheets. Its published template library includes the SCHADS Award and Aged Care Award, among others. Employers must still assign workers correctly, check classifications and review unusual arrangements because software cannot determine every employment obligation without accurate setup.

Does the Tanda app track employee locations?

Tanda can capture an employee’s location when GPS clock-ins are enabled. Managers can use this to check whether someone clocked in or out near an approved workplace. It is not necessarily continuous tracking throughout the shift. Employers should clearly explain the feature, apply appropriate permissions and follow workplace privacy requirements.

Can Tanda manage client notes and care plans?

Tanda is not primarily designed to manage client care plans, progress notes or participant records. Its core focus is the employment side of operations, including rostering, attendance, payroll and HR. NDIS and aged care providers may therefore need separate care management software alongside Tanda if they require participant documentation and funding tools.

How do I switch from Tanda to another system?

Start by exporting the employee, roster, timesheet, leave and payroll records you are entitled to retain. Confirm which fields and historical data the new system can import, then test award rules and payroll calculations before going live. Keep required employment records accessible and run a parallel pay cycle to identify discrepancies.

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