ShiftCare vs. VisualCare

ShiftCare and VisualCare offer rigorous NDIS and worker management features, but which software will best meet your business needs?

Join 3,000+ care provider businesses that use ShiftCare

Subscriptions start at just $9 user / month.

Two Care Management Software Options Compared

The right software will help your business thrive. By simplifying the administrative and organisational aspects of providing care and disability support, you can reduce your team’s workload and stress levels. It will also help keep you compliant and make providing quality services easier than ever.

Your choice of software should not only support your business in operating more efficiently and effectively. It should also improve the employee experience through better rostering and communications. And, it should empower your clients by involving them and their loved ones in their care and support.

Knowing which software solution is right for your business can be challenging. That’s why we’ve broken down the differences between two NDIS and care management platforms: Visualcare and our own software, ShiftCare.

Keep reading to discover what features they have in common along with what sets them apart, so you can select the right software for your business.

What Is VisualCare?

VisualCare was launched in 2016. The business is proudly Australian-owned and Australia-based, with the team operating out of its headquarters in Norwood, Adelaide.

Its care management software boasts a range of features including rostering, awards interpretation, client management, worker management and NDIS features. It’s used by 300+ care providers in Australia.

What Is ShiftCare?

ShiftCare’s care management software is designed to meet the needs of NDIS and aged care providers, allied health professionals, and support coordinators. It currently supports over 2,000 care providers in client management, workforce management and business management.

ShiftCare stands out for its:

All-in-one approach to supporting your business.

Care plan management, rostering, NDIS pricing limits and invoicing, reporting, expenses, timesheets, a carer app and a portal for friends and family members: ShiftCare offers everything you need on one single platform. In doing so, it makes running your business simple.

Compliance-facilitating features that allow you to relax.

With your documents kept safe in cloud storage in Australia, you won’t have to worry about lost records or data breaches. You can control access to confidential information with the click of a button. Document expiry alerts and automated proof of service delivery will keep you audit-ready, as will the customisable templates for progress notes and incident reports.

Transparent pricing and easy setup.

You won’t need to sit through a sales pitch or wait for a time-consuming onboarding process to get started with ShiftCare. You can set it up yourself in minutes, thanks to the intuitive self-onboarding system. Plus, you can take advantage of our seven-day free trial to fully explore ShiftCare’s features in a pressure-free environment. (Psst! We’ve got a secret offer for you: ask for an extension if you need more time to try the software out.)


How Do They Compare?

VisualCare ShiftCare
Country Australia Australia
Price Price On Request From $9 user / month
Free Trial Free demo 7-day free trial
Suggested Capacity ? 5-500
NDIS Integrations
Apps For Clients & Staff
Friends & Family Portal
Real Time Award Interpretation
Split & Recurring Shifts
GPS Tracking
Time & Attendance
Progress Notes
International Platform Access

Data accurate as of 22 Feb 23 and based on publicly available information found online.

For a detailed overview of ShiftCare plans and pricing, please see our pricing page.

Which Software Should You Choose?

Both VisualCare and ShiftCare boast NDIS integrations, carer and support worker management, and advanced rostering features, along with a carer app and a portal for friends and family members.

VisualCare doesn’t publish its prices or packages online. However, the sales team will provide a free product demo and share pricing information at the same time. To kick start the process, you’ll need to fill in the contact form on the website.

Getting started with ShiftCare is simple. You can sign up for a free trial via our website and get your team enrolled in just 10 minutes. You don’t need to enter your credit card details, and you can choose from a range of affordable no-commitment packages. 

All the prices are transparently laid out on the website so you can pick the ideal package for you, starting from just $9 per user/month. 

Plus, if you have any questions, the proactive customer support team is ready to help. Not only do you have access to a detailed Help section, onboarding videos and online webinars, but ShiftCare’s live customer support maintains a 96% positive satisfaction rating.

Start your free 7 day trial.

Discover how simple ShiftCare makes the admin side of running an NDIS or aged care business


Support Rating


Hours Scheduled


Clients Supported


Revenue Generated

Would you like to visit our site?