Care Management/Care Plans
Person Centred Care Plans for NDIS & Home Care Providers.
Easily manage integrated care plans
Align Daily Tasks with Client Goals Using Integrated Care Planning
ShiftCare’s Care Plans empowers home care and NDIS providers to turn participant goals into clear, daily actions. With automated goal-to-roster syncing, each shift is informed by individualised plans, progress history, and health information, ensuring every team member delivers care that’s purposeful and aligned with outcomes.
From NDIS goal alignment to aged care health monitoring, ShiftCare connects the dots between planning, rostering, and reporting, reducing manual admin and ensuring no care detail is missed. Every update is recorded in real time, giving teams the clarity and confidence to provide safe, compliant, and person-centred support.
- Participant-agreed goals automatically added to daily rosters, so carers know what matters most for each client
- Goals are tailored around functional capacity, psychosocial needs, or independence targets — with full tracking over time
- Clinical and health notes (e.g. medications, allergies, diagnoses) are embedded in shift views to promote safe, respectful care
- Built-in safeguards ensure records are accurate, timestamped, and tamper-resistant for NDIS audits and family transparency
Enhanced visibility for care teams
Gain Real-Time Visibility Into Every Client’s Care Journey
Gain live insight into each unique plan, from progress to completion. Provide your team with real-time updates, allowing you to track trends and respond early before issues arise. Give clients and their families peace of mind knowing their loved one’s care journey is on track. Keep every stakeholder on the same page with a single source of truth – helping you maintain continuity, transparency, and build trust.
- Real-time visibility for Managers to track progress
- Capture progress on goals, so nothing is missed
- One source of truth for notes, comments and updates - ensuring you’re all on the same page
- Early intervention - identify issues before they escalate and adapt plans as needed
Testimonials
ShiftCare Reviews
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Great app to get an instant update about your shifts and your client’s needs: behaviour chart, diet plan, care plan, medication and so on which helps give more personal care.
Sajana
Support Worker
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Best business decision this year. ShiftCare has made a huge improvement to our efficiency and reduced time and errors in payroll and invoicing. Together with Pay Cat we are compliant and all our team are happier.
Terry W
Chief Operating Officer
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Great app to get an instant update about your shifts and your client’s needs: behaviour chart, diet plan, care plan, medication and so on which helps give more personal care.
Sajana Maharjan
Carer, Bloomfield Care Services
Built to scale your operations
Flexible Systems to Support Care Delivery
Care needs evolve, and ShiftCare’s care plans are designed to adapt with them. Managers can adjust tasks, update goals, and reassign shifts instantly to keep care journeys on track — without delays or complex processes.
With tools built to support scale, your organisation can confidently expand services, meet unique and complex participant needs, and deliver personalised care at every stage. Whether you’re supporting a small local team or managing a national multi-site network, ShiftCare grows with you and empowers teams to deliver high quality, person-centred care at scale.
Trusted by over 8,000+ care providers
Key Features of ShiftCare’s Care Plans
- Structured goals and tasks linked to daily rosters for carers
- Real-time progress tracking to keep participant voice central
- Built-in safeguards for accurate record-keeping
- Instant oversight for managers with live performance data
- Flexible updates for providers to quickly respond when needs change
- Scalable to support growth whether you’re increasing staff or operating across multi-locations
Request a Demo
See how ShiftCare’s Care Plans can transform the way you deliver NDIS and home care plans. Book a demo today and discover how to streamline workflows, reduce admin, and provide truly person-centred care.
Any questions?
What is a care plan in ShiftCare?
How do care plans work for NDIS providers?
Can I use care plans for home care services?
Yes. ShiftCare supports both NDIS and aged home care plans, helping providers meet unique needs while streamlining operations into one easy-to-use system.