Care Management
Higher standards of care made simple.
From understanding the unique needs of your clients, to sharing their progress, we make managing their support simpler, more accountable and more stress-free.
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ShiftCare is an amazing communication tool for me as my head office is located 4 hours away. Documentation is a must. Very straightforward to use.
CLIENT RECORDS MANAGEMENT
Welcome a new client
We make it easy to welcome new clients, ensuring a full understanding of their needs, management of their goals and establishing good relationships with their friends and family right from the start.
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Upload care plans
Ensure your teams are focused on the right areas.
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Goal setting
Help your teams track and measure client progress.
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Family access
Enable clients’ loved ones to play an active role in their care.
ShiftCare's app is really helpful. I can keep my shifts in order and take out my client notes easily. I highly recommend it!
care notes
Easily track progress
Your teams are there to support clients as they work towards their goals. We make it easy for them to track progress and share it with the right people.
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Notes on the go
Easily capture notes on a shift while fresh in the mind.
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Custom templates
You decide what’s recorded on progress notes.
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Share progress
Instantly update teams and families on client progress.
I couldn’t be happier! The new messaging feature is phenomenal and will save me $18 p/m per staff member.
MESSAGING
Stay connected with your teams
Keep your team in sync with instant, private, and group messaging across desktop and mobile, ensuring all communication stays secure and easily accessible.
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Real-time updates
Send and receive messages instantly to keep teams informed.
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Compliance & security
All messages are securely stored, ensuring compliance and easy access when needed.
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Seamless accessibility
Communicate from anywhere with full mobile and desktop support.
Logging incidents is now quick and hassle-free. Custom templates make it so much easier!
Incident management
Streamline incident reporting
Improve your team's ability to document and manage incidents, ensuring a safer and more compliant environment for everyone.
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Custom incident templates
Create or adapt existing templates to capture every detail needed.
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Immediate logging
Allow carers to log incidents on the spot, capturing accurate and timely information.
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Secure storage
Keep all incident reports securely stored, compliant, and easily accessible for follow-ups and audits.
ShiftCare is fantastic, it is a wonderful asset to the business and staff is always very helpful.
Manage funds
Get smarter with funds
Most clients have limited funds available to spend on your services. ShiftCare lets you track, manage and plan support, based on available budgets.
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Tailor plans to a budget
Track spending against a budget to help plan resources.
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Get low fund alerts
Be notified when a client’s fund allocation is running out.
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Track multiple sources
Prevent billing issues when a client has multiple funds.
Quotes
Send professional quotes instantly
Easily create and share professional, branded quotes, care plans, and service agreements in moments.
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Price books built in
Automatically calculate accurate rates for weekdays, weekends, and public holidays.
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Digital approval
Send quotes via SMS or email and collect e-signatures without the hassle of printing.
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Recurring services
Easily include ongoing care options and build rosters directly from accepted quotes.
Any Questions ?
What is a Care Management software?
Care management software is a platform that helps healthcare organisations streamline their care management efforts. It is one central location to store all of your clients' information as well as your support workers' details. Important documents such as care plans or mandatory police checks are safely stored on a secure server and accessible from any connected device, at any time.
Care management software also allows you to store clients communications and progress notes so that you can make sure to share the most relevant information with your staff.
Why is ShiftCare different than other care management software?
Being compatible with mobiles, tablets, laptops and other devices, as an app, or online portal, Shiftcare's care management software is a smart set of digital tools, schedulers and workflow managers that help care and support workers get a clear overview of shifts, clients, and the work of their team members.
We also provide a clearer picture for friends and families of clients being offered support with ShiftCare Connect.
Features
Discover more ShiftCare features.
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Rostering
Make it easier to manage your teams and organise shifts with our smart rostering tools.
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Invoicing
Manage invoicing in one easy to use place. Bulk bill and make accounting simple.
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Support Worker App
Put the power of shift planning and client management at your team’s fingertips.
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