- AI-POWERED CARE OPERATIONS
Smarter Home Care Operations, Powered by AI.
ShiftCare connects your care data to AI, giving home care agencies instant client insights, smarter scheduling, and automated EVV compliance. Spend less time on admin and more time delivering quality care.
Home care agencies manage complex client needs, EVV compliance, and growing administrative demands — all while trying to deliver quality, personalized care. Most care platforms weren’t built to handle this complexity with intelligence. ShiftCare connects your existing care data to AI, turning operational noise into actionable insights.
ShiftCare AI handles client intelligence, workforce empowerment, scheduling, billing, and compliance - in a single platform purpose-built for home care agencies.
Know Every Client Before Every Visit.
Your caregivers walk into every shift prepared. ShiftCare AI builds comprehensive client profiles from progress notes, care plans, and session history, then delivers smart summaries before each visit.
AI-Powered Client Profiles
Every detail about your clients, organized and accessible. ShiftCare AI builds comprehensive profiles from progress notes, care plans, and session data.
Smart Visit Summaries
Before every shift, caregivers receive AI-generated context. Key history, recent changes, and care priorities delivered automatically.
Risk Identification
AI flags emerging risks across your client base. Pattern detection that catches what manual reviews miss.
Give Your Caregivers the Tools They Deserve.
Admin-heavy documentation drains your caregivers. ShiftCare AI automates note-taking, summarizes meetings, and tracks performance, so your team focuses on delivering great care.
Speech-to-Text Notes
Caregivers dictate notes on the go. AI transcribes and structures them into compliant documentation.
Record and Summarize
Meetings and handovers captured and summarized automatically. Key decisions and action items extracted without manual effort.
Performance Analytics
Track caregiver engagement, shift completion, and care quality metrics. Data-driven insights for better workforce decisions.
Three Steps to AI-Powered Care Operations.
Step 1: Connect Your Data
ShiftCare AI analyzes your existing care records, schedules, and notes. No manual migration or complex setup required.
Step 2: Get Instant Insights
AI surfaces patterns, risks, and opportunities across your operations. Client profiles, workforce analytics, and compliance monitoring activate automatically.
Step 3: Automate and Improve
Smart scheduling, documentation, and EVV and Medicaid monitoring run in the background. Better care delivery, happier caregivers, and stronger compliance.
Less Admin. Fewer Compliance Gaps. Better Care.
Eliminate manual documentation, reduce compliance risks, and close billing cycles faster.
Fill Every Shift. Bill Every Hour.
Unfilled visits cost you revenue. Missed billing costs you more. ShiftCare AI matches qualified caregivers to visits and ensures every billable service is captured and compliant with payer requirements.
SmartMatch Rostering
AI matches qualified caregivers to shifts based on skills, availability, location, and client preferences. Reduce unfilled shifts and improve care continuity.
Recurring Shift Optimization
Intelligent scheduling that learns patterns and suggests optimal recurring arrangements. Less manual scheduling, fewer gaps.
Medicaid-Ready Billing
Automated claim preparation aligned with Medicaid and HCBS billing requirements. Reduce claim denials and accelerate reimbursement cycles with AI-verified billing workflows.
EVV Compliance Without the Complexity.
The 21st Century Cures Act mandates EVV for Medicaid-funded personal care and home health services. ShiftCare AI automates EVV capture, monitors compliance gaps, and keeps you audit-ready for CMS reviews.
Automated EVV Capture
GPS-verified visit logging that satisfies 21st Century Cures Act requirements. Automated clock-in and clock-out eliminates manual EVV data entry and reduces compliance risk.
Overtime Alerts
Automated monitoring flags potential overtime before it happens. Protect your margins and maintain EVV and Medicaid compliance.
CMS Audit Readiness
Continuous compliance monitoring against CMS requirements and state Medicaid rules. Documentation gaps flagged proactively before they become audit findings.
Built for How US Home Care Actually Works
- AI-powered participant profiles: comprehensive insights built from care data, not manual entry
- Smart visit summaries: context delivered to caregivers before every appointment
- SmartMatch rostering: AI matches caregivers to visits based on skills, certifications, and client preferences
- Automated EVV submission: direct to state aggregators, no back-office processing
- Medicaid billing automation: claim preparation with built-in payer validation
- Mobile-first: caregivers document care from the field, with offline support
The Future of Home Care Operations.
ShiftCare is investing in AI capabilities that will redefine how home care agencies operate. From predictive care planning to advanced workforce analytics, the roadmap delivers continuous innovation.
Predictive Care Insights
AI that anticipates client needs before they become urgent. Proactive care powered by pattern recognition.
Advanced Workforce Planning
Demand forecasting and capacity planning that adapts to seasonal patterns, caregiver availability, and growth projections.
Deeper Integration
Expanded connections with state Medicaid portals, clearinghouses, and US health information exchanges. Seamless data flow across your entire care ecosystem.
ShiftCare now supports all of our rostering across live in caregivers and traditional HCBS support workers in Colorado. Bringing scheduling, EVV, and service delivery into a single system has significantly improved our operational control and consistency.
Sarah L. Morgan
Eagle Health Director
Built for US Home Care Providers.
ShiftCare AI is purpose-built for:
- Home care agencies managing Medicaid-funded programs
- IDD providers with clients requiring continuous support
- Personal care agencies scaling beyond small teams
- Multi-state agencies navigating different EVV aggregator requirements
- HCBS providers seeking AI-powered operational efficiency
Frequently Asked Questions
What is ShiftCare AI for home care agencies?
ShiftCare AI connects your existing care data to artificial intelligence, providing instant client insights, automated documentation, and smarter scheduling. It is built for US home care, IDD, and personal care agencies.
How does ShiftCare AI help with EVV compliance?
ShiftCare AI automates Electronic Visit Verification with GPS-verified clock-in and clock-out. It continuously monitors compliance with the 21st Century Cures Act and flags gaps before state audits.
Will AI replace my caregivers?
No. ShiftCare AI augments your caregivers by reducing paperwork and providing better client context. Your team delivers the care, AI handles the documentation.
Is client data secure with ShiftCare AI?
ShiftCare maintains HIPAA-compliant security standards. All AI processing follows strict privacy protocols and your data is never used to train external models.
How does SmartMatch scheduling work?
SmartMatch analyzes caregiver skills, certifications, availability, location, and client preferences to recommend optimal visit assignments. It learns from your patterns to improve matches over time.
Does ShiftCare support Medicaid billing?
Yes. ShiftCare AI helps prepare claims aligned with Medicaid and HCBS billing requirements, reducing denials and accelerating reimbursement.
Ready to Transform Your Care Operations?
See how ShiftCare AI automates documentation, scheduling, and EVV and Medicaid compliance — and delivers better outcomes for clients and caregivers alike.