+1 888 546 4180 Login Contact Us
Book a demo Try for free

Care Management/Care Notes

All the details, at your fingertips

We make it easy to record, track and share client progress notes, keeping everyone in the know.

Try ShiftCare for Free
ShiftCare app showing text-to-speech, adding notes, and sharing care with the team.
ShiftCare mobile app interface showing text-to-speech for adding progress notes.

Notes on the go

Notes made simple

We’ve made it easy to record and share notes. The speak-to-text feature means support teams can just talk to their phones, and the app will capture and upload progress notes after their shifts.

ShiftCare interface for customizing progress note templates, capturing information, and sharing reports.

customise templates

Track what matters

Every team has different priorities, and every client has different needs. We make it easy to create and customize templates for your team that capture and share the information they need to be at their best.

ShiftCare progress notes showing family observations, child milestones, and care provider documentation.

share progress notes

Make it a team effort

Teams can be kept up-to-date on progress with notes instantly available, making it easier for teams to collaborate and share clients, and families to stay updated on the progress of loved ones.

ShiftCare mobile app for incident reporting, showing ticket customization and easy documentation features.

incident reports

Document important cases

Stay compliant and up-to-date by ensuring incidents are correctly documented. Customizable headings ensure your team captures all the required information in a quick and easy to access format.

ShiftCare app showing the "Keep Note Private" toggle to secure sensitive progress notes.

private notes

Maintain confidentiality

Control who can view notes, allowing you to both maintain privacy and share notes with certain people.

HIPAA compliant logo used on ShiftCare platform.

HIPAA compliant

Ensure security

All sensitive information is securely stored, giving agencies peace of mind that their information is safe and compliant with HIPAA regulations.

More Features

Progress notes made simple

  • Speech to Text note taking

    Teams can just record the meeting/visit/appointment, or talk into their phone to automatically transcribe notes.

  • Upload files

    From images to forms, teams can upload a wide range of docs to support progress.

  • Improve collaboration

    Improve communication between teams to support more collaborative care.

  • Download and go

    Available on iOS and Android, the app puts all your team’s needs at their fingertips.

  • Stay compliant

    With notes recorded every shift, you can be confident in your compliance.

  • Message logs

    Access communications between your teams and your clients, and link to profiles.

Any questions?

What are care notes?
Care notes are documents created by carers at the end of each visit. They are an essential part of a Client Personal File and are mandatory in case of an audit. It can also be used as a communication tool for staff and families.
Why do we write care notes?
They act as proof of service delivery. They constitute a legal record. The notes link to the client’s care plan. They are a great sharing tool.
Are care notes mandatory?
Yes, keeping a record of the client notes is mandatory.
How to write care notes?
We have written a detailed article on how to best write progress notes for the aged care and disability sector.
Which file type can I upload to the care notes in ShiftCare app?
You can add very different file types: png, jpg, pdf, word & email file types to care notes.

Discover the difference ShiftCare can make to your business

  • Professional caregiver assisting a senior client in a wheelchair, illustrating high-quality home care support

    Assisted Living

    Improve communication with staff, residents and their families, and deliver a higher standard of care.

    Learn more
  • ShiftCare aged care software: elderly client receiving personalised, dignified home support

    Home Health Care

    Effortless shift scheduling, seamless staff communication, and enhanced care documentation.

    Learn more
  • ShiftCare support coordination: coordinator connects families to the right services with less admin

    Regional Center Providers

    Tailored solutions for regional center providers to enhance coordination, improve incident management, and simplify custom forms, time & attendance, and care notes.

    Learn more
  • Senior woman smiling, representing the high-quality personalized home care support delivered through ShiftCare

    Home Care

    Shift scheduling made easy, streamlined staff communication and improved care documentation

    Learn more

Start your free 7 day trial.

Deliver a higher standard of care, all from just $8 per user a month.

Try for Free Compare Plans