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The ShiftCare Blog

Catch up on key trends affecting the support industry, and get the low-down on the latest features and upgrades to the ShiftCare platform.

Carer providing NDIS transport service for clients, ShiftCare.

How Is NDIS Transport Funding Paid? A Guide for Providers

NDIS transport funding is complex, with numerous funding levels, zones and invoice structures to take into account. However, claiming for it doesn’t have to be a headache.

Work desk with laptop, coffee, notepad, and phone prepared for remote work at ShiftCare.

Starting an NDIS Business: A 6-Point Checklist

Launching your own NDIS business is daunting. It implies greater risk and responsibility — but for many service providers and plan managers, it’s the first step towards building the future they want.

Care team placing hands together, symbolizing teamwork, collaboration, trust, and quality care services.

Accuracy, Admin and Automation: Help for Helping Hands

Lee-Anne Flint says she’d need three clones of herself to do what she does now with ShiftCare’s help. She is busy managing a disability support business and needed a tool to match. After a failed trial of another solution, ShiftCare’s features have more than halved admin time and helped build a thriving business.

Elderly man smiling warmly in the sunlight, symbolizing wellbeing and positive aging.

What You Need to Know About Privacy & Confidentiality in Aged Care

Maintaining privacy and confidentiality in aged care is essential. It ensures older people’s rights are respected, builds trust and keeps your business compliant.

Organized client forms on clipboard showing ShiftCare’s secure document management.

Electronic Documentation in Home Care: An Essential Tool

Electronic documentation plays an important role in improving quality care outcomes, from care plans to progress notes. It can support you and your team at all stages of the client care journey.

Sticky notes and pen beside keyboard on desk for task planning, ShiftCare.

Disability Services Management Software: Key Features to Look For

The right tools will empower you to more effectively and efficiently manage your disability service provider business. Make sure your NDIS software has these essential features.

ShiftCare platform supporting accurate client documentation and compliance.

How You Can Use NDIS Plan Management Software for Better CRM

CRM is an essential part of NDIS service delivery. Done well, it empowers participants and improves the quality of the support provided. Whatever software you use should facilitate your CRM.

Disability support client enjoying animal-assisted therapy, ShiftCare.

Family matters: Building a thriving business for future generations

When Kylie Goss started Northern Assist Care in late 2017, she had no idea how fast it would grow. Her dedication to providing high-quality support for people with disability – combined with a willingness to adjust her processes – has proven to be a winning combination for building a flourishing family business.

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