ShiftCare vs. When I Work
When I Work helps you schedule a team. ShiftCare runs the whole care business. Here’s how they compare.
Where ShiftCare differs
- Care plans, care notes and document management
- Client invoicing and digital signatures
- A portal for clients’ families
8,000 care agencies deliver $5B of care a year with ShiftCare.
4.7
4.5
4.6Where each platform fits.
ShiftCare and When I Work, feature by feature: what you get with both, where they differ and where When I Work is the better fit.
22 of 22 shown
| What matters | ShiftCare | When I Work |
|---|---|---|
| Pricing and support | ||
| Countries | Australia, USA, Canada, UK | USA |
| Price | From $8 user / month, billed annually | From $1.50/user |
| Free trial | 7 days on Premium. No credit card required. | Included |
| Live customer support chat | Included | Included |
| Scheduling and apps | ||
| Scheduling | Included | Included |
| Staff availability | Included | Included |
| Shift bidding | Included | Included |
| Time tracking | Included | Included |
| Late clock-in notifications | Included | Not listed |
| Mobile employee app | Included | Included |
| In-app staff messaging | Not listed | Included |
| In-app staff SMS and emails | Included | Not listed |
| Care and compliance | ||
| Care plans | Included | Not listed |
| Care notes | Included | Not listed |
| Document management | Included | Not listed |
| Client goals tracking | Included | Not listed |
| Client digital signatures | Included | Not listed |
| Portal for patients and their loved ones | Included | Not listed |
| Billing and integrations | ||
| Client funds management | Included | Not listed |
| Invoicing | Included | Not listed |
| Accounting and payroll integrations | Included | Included |
| Payroll processing | Not listed | Included |
Based on each company’s published product and pricing. A tick means the feature is listed, not that it works the same way in both. When I Work facts from publicly available information and customer feedback, as of August 2024. ShiftCare isn’t affiliated with When I Work. Spotted something out of date? Let us know.
Switch from When I Work. We’ll make it worth your while.
Book a switching call
Show us how you run When I Work today. We’ll show you the same schedules, care notes and billing in ShiftCare.
Get an offer for your team
Tell us your team size and when your When I Work plan renews. We’ll put together an offer that makes the move easy.
We’ll take care of the move
We help you export your records, check a sample in ShiftCare and bring your team across.
“When we started our home care company, we were very new to the industry. ShiftCare provided us with remarkable customer service right from the very start, helping us feel so much more comfortable as we launched the business.”
Switch to ShiftCare. We’ll make it worth your while.
Book a switching call. We’ll show you your schedules, care notes and billing in ShiftCare and put together an offer that makes the move easy.