Enhancing Caregiver Recruitment: Establishing Consistent Processes for Reliable Client Service
Finding and retaining quality caregivers is one of the biggest challenges in the care industry. Without a structured hiring process, agencies struggle with high turnover, inconsistent service, and staff shortages. Our webinar was hosted by Conor Langlois and Matt McCann of ShiftCare, featuring special guest Rachel Gartner from Carework. What You’ll Learn: ✅ The real […]
Don’t Lose Your Caregiver of the Year: Addressing the 79.2% Turnover Rate Through a Shift in Culture
Caregiver turnover remains one of the most significant challenges facing the care industry, with a staggering 79.2% annual rate. We recently hosted an insightful webinar led by Conor Langlois of ShiftCare, featuring special guest David Knack from Zingage. During the session, we explored: ➡️ The true impact of caregiver turnover on the industry. ➡️ […]
Getting Started with ShiftCare Connect
Overview Transcript With dedicated log-ins for client families and plan managers, Connect makes it easy to keep up to date with invoicing & plans, and see who is rostered for support. In this live session, we’ll cover: Introduction to Connect Creating a Connect account in ShiftCare Logging into ShiftCare Connect Features overview & live demo […]
Invoicing 101 with ShiftCare
New to ShiftCare? Find out everything you need to set up your invoicing processes with us.
Managing Client Funds in ShiftCare
Overview Transcript Find out everything you need to know related to fund management with ShiftCare. In this live session, we’ll cover: Adding client funds Assigning funds to a shift Using multiple funds in the same shift What happens when a shift is cancelled How funds are drawn down (Client billing report) Andrew: Thanks for […]
Scheduling 24 hr Shifts & Short Term Accommodation
Overview Transcript Find out how to schedule and arrange for longer shifts with ShiftCare, including sleepover and 24-hour shifts. In this live session, we’ll cover: Fixed pricing Payroll Community Access Client / staff profile for accommodation Allowance solution for long shifts Andrew: Hi, everybody. Welcome to our live women out on scheduling 24 hour […]
Timesheets 101 with ShiftCare
Overview Transcript Find out how to manage timesheets and sync with your payroll system from within ShiftCare. In this live session, we’ll cover: Timesheet setup and sync with payroll system Pay group and allowance setup Approving clock-in/clock-out & adjusting shifts Sync with payroll (Xero used, MYOB, Quickbooks/KeyPay discussed) All right, folks. I have a […]
Adding Staff Profiles
Overview Transcript We’ll take a look at adding staff profiles in ShiftCare and everything else involved. In this live session, we’ll cover: Setting up staff details Uploading certificates and creating automated expiry reminders Compliance reporting Document Hub: shared policy, procedure and template management Andrew: Thanks for joining us today for our live webinar on setting […]
Take Complete Control Of Workforce Management With ShiftCare
Efficient workforce management is key in business operations. We highlight how outdated, manual methods can hinder progress and offer an ideal solution to elevate your business.