ShiftCare vs Celayix
Celayix will help you manage your workforce. But how does it compare to our care management software, ShiftCare?
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Here at ShiftCare, we like to believe that we’ve built some pretty amazing software. But we also know that every care agency has different needs. The ideal software is the one that best meets those needs so you can grow your business.
That’s why we’re breaking down the differences between Celayix and ShiftCare, from features to pricing and customer support.
What Is Celayix?
Celayix is a workforce management platform that helps businesses schedule their staff, monitor attendance, and prepare timesheets for payroll. It targets several industries, including hospitality, security, home care, libraries, and events.
Although Celayix is primarily a scheduling and time-tracking solution, it offers a large number of integrations. This allows it to operate seamlessly with certain EVV, accounting, and hiring programs.
What Is ShiftCare?
ShiftCare is a care management software focused on the home care, home health care, and assisted living sectors.
Customers consistently rate it 4.8/5 stars for its:
All-in-one solution
Scheduling, care plan management, client communications, incident reporting, invoicing, expenses: your admin team can handle it all within one single platform. Plus, ShiftCare comes with a mobile app for caregivers and a portal for patients and their loved ones.
Simplified scheduling
Scheduling is easier when you can set up recurring and team shifts in minutes. Use drag-and-drop technology to allocate patients to caregivers. Switch between the client and caregiver schedules to get the oversight you need. Workers’ availability is automatically taken into account so you can avoid mistakes. And with the built-in Job Board, ShiftCare automates the process of finding shift cover.
Patient-centered care features
You can deliver more personalized care services with care plans, visit notes, and automated client progress tracking. Set up visit to-do lists and care note templates based on the care plan. Encourage clients to select their preferred caregivers via the ShiftCare Connect web portal. And forecast clients’ spending to help you stay within their budgets.
ShiftCare vs Celayix: Feature Comparison
| ShiftCare | ||
|---|---|---|
| Country | Canada, USA | USA, Canada and Australia |
| Monthly Price | Price on request | From $8 user / month |
| Minimum Contract Length | One month | One month |
| Free Trial |  |
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| Onboarding Fee | Freemium | Freemium |
| Scheduling | |
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| Employee Shift Bidding | |
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| Real-Time No-Show Alerts |  |
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| Care Notes Management | |
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| Client Funds Management | |
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| Client Goal Tracking | |
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| Shift to-do Lists | |
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| Client Digital Signatures | |
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| Invoicing | |
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| Accounting Integration | |
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| Auto-generated Reports | |
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| Live Customer Support Chat | |
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| Mobile Caregiver App | |
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| Portal for Clients and Their Loved Ones | |
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Disclaimer: This comparison is based on publicly available information and customer feedback as of March, 2025. All comparative statements are intended to be truthful, accurate, and evidence-based. ShiftCare has no affiliation with or endorsement from Celayix. Their name is used strictly for comparative purposes. If you represent Celayix and believe any information presented here is inaccurate or misleading, please contact us, we’re open to feedback and will review any substantiated concerns.
For a detailed overview of ShiftCare plans and pricing, please see our pricing page.
ShiftCare vs Celayix: Which Is Best?
Whether you pick Celayix or ShiftCare, you can rest assured that you’ll be able to schedule your caregivers, see when they’ve clocked in and out, and create shift to-do lists to be checked off.
Both platforms also offer a free trial and monthly subscription plans. And you have access to free or premium onboarding and training plans to help you transition to a new software.
But outside of onboarding and scheduling, there are some big differences between the two platforms. So, weigh these up carefully to make sure you’re picking the right software.
Celayix comes with Sandata EVV integrations. If your state uses Sandata, your caregivers can check in for EVV within the Celayix app. ShiftCare, on the other hand, doesn’t have EVV built into the app. Your caregivers will need to use the free state app instead.
However, Celayix is primarily a workforce management app, while ShiftCare is a care management app. This means that ShiftCare comes with several additional patient care features. These include customizable visit note templates, client goals and progress tracking, and client funds management.
Don’t overlook the importance of after-sale customer care, either. When something goes wrong, you want a quick solution so that your business can keep running smoothly. Both Celayix and ShiftCare have an extensive help section that your team can refer to.
And if you need more support? With Celayix, you can fill in their web form and wait for a customer service rep to reach out to you. But with ShiftCare, you can speak to a customer support team member via a live web chat. The average ticket response time is under 30 seconds.
ShiftCare vs Celayix - FAQs
Does ShiftCare or Celayix have patient communication tools?
ShiftCare helps automate client communications. Scheduled services, care updates, and invoices are instantly shared via the ShiftCare Connect web portal. Celayix doesn’t have a similar portal, so you may have to manually share certain updates.
How does ShiftCare’s mobile app compare to Celayix’s?
Both ShiftCare’s and Celayix’s mobile apps allow staff to bid on extra work, clock in for their shifts, and view to-do lists. But ShiftCare’s also has client care documentation, visit note and incident report templates, and other care-specific features.
Is ShiftCare or Celayix better for compliance?
ShiftCare is HIPAA-compliant, plus it comes with incident report management to help you meet Medicaid requirements. Celayix has EVV integrations for some states and basic incident report management, but it’s not as advanced as ShiftCare’s incident report system.
Which software is best for home care management, ShiftCare or Celayix?
ShiftCare is purpose-built to help you manage home care services. Unlike Celayix, it has care document management, client goals tracking, and a portal for clients’ loved ones.