Run a stronger care agency with AI driven scheduling and cleaner workflows.

Purpose-built for IDD, HCBS and non-medical home care. ShiftCare brings together scheduling, EVV, documentation and e-Billing into one simple system.

Subscriptions start at just $8 per user a month. No credit card required.

Trusted by 7,000+ providers powering over 300,000 support workers worldwide.

ShiftCare now supports all of our rostering across live in caregivers and traditional HCBS support workers in Colorado. Bringing scheduling, EVV, and service delivery into a single system has significantly improved our operational control and consistency.

Sarah L. Morgan

Eagle Health Director

Our intention is to use ShiftCare as much as we can. Even if scheduling were the only thing we used it for, it has already been wonderful compared to what we were doing before…

Hope Buerk

Options Program Director, Erie Homes for Children and Adults

Trusted by providers across California, Colorado, Indiana, Ohio, Pennsylvania, Florida, Texas and more

AI that Cares.

The most powerful AI driven operations platform for Medicaid waiver, IDD, home care & allied health providers.

Talk. Al writes the notes.

Support workers speak into their phone after a shift. AI converts it into structured, compliant summaries-flagging incidents and follow-ups automatically. Less admin. Better visibility. No rework.

Post a shift. Al fills it.

SmartMatch instantly identifies qualified, available, compliant, and cost-appropriate workers for every shift. No manual chasing. No over-messaging. Just the right person, every time.

2am cancellation? Al handles it.

When a shift cancels, ShiftCare doesn’t wait for humans. Al instantly finds, invites, and allocates the best available worker — based on skills, location, availability, and cost. Day or night.

Your rules. Applied every time.

SmartMatch uses real delivery signals and your configured rules to surface the best-fit worker for every shift. Transparent, controllable intelligence – not a black box. Built for regulated care.

Home Care

More time for what matters

ShiftCare’s care management features make it easier for you and your caregivers to deliver highly personalized support to clients and their families.

Care Management

Update and share client details in moments.

Upload care plans and other important documents in moments and share with your teams on the go. With shift details instantly relayed, you’ll have less inbound calls and more certainty over team availability.

Scheduling

Caregiver management made easy

We’ve made planning and organizing teams and scheduling shifts easy, helping you deliver a more effective, efficient service. Instantly provide caregivers with important information.

Caregiver App

Caregiving on the go

We connect you and your caregivers with all you need to manage shifts, coordinate clients, and deliver quality home care wherever they are.

4.8

Human Resources

Staff management made simple

Discover how ShiftCare’s Human Resources tools simplify staff management with time tracking, communication, compliance, and more – all in one place.

Discover the difference ShiftCare can make to your business

Assisted Living

Improve communication with staff, residents and their families, and deliver a higher standard of care.

Home Health Care

Effortless shift scheduling, seamless staff communication, and enhanced care documentation.

Regional Center Providers

Tailored solutions for regional center providers to enhance coordination, improve incident management, and simplify custom forms, time & attendance, and care notes.

Home Care

Shift scheduling made easy, streamlined staff communication and improved care documentation

Recent Releases

Discover our latest product updates

Stay up-to-date with ShiftCare’s newest features and improvements! We’ve been hard at work, making changes to help you manage your staff and caregivers more effectively.

Our recent releases page showcases key updates from the past year. Whether it’s optimizing day-to-day operations or adding new capabilities, we’re constantly evolving to support you.

Our customers are at the heart of ShiftCare’s evolution. Every feature we develop is a direct response to your feedback, helping us build a platform that truly supports your needs.

Customer Success

Created for home care agencies

Dedicated to making a difference in an industry we’re passionate about, we’ve developed a fast, intuitive platform that helps agencies manage their clients and caregivers in real time.

We were desperate for a solution that was tailored to meet our needs. It needed to be intuitive, mobile and come with a responsive help desk. We found ShiftCare and loved the interface. From there, the rest is history

Testimonials

ShiftCare Reviews

4.7 overall on Capterra

4.8 overall on G2

4.7 overall on Google Reviews

4.8 overall on Software Advice

4.8 overall on GetApp

4.8 overall

4.7 overall

4.8 overall

Thank you. I am so glad about ShiftCare, you have no idea how grateful I am… Makes this job easier for me. It’s very rare that I need help from you… With communication through ShiftCare, I really love it… I found it’s very easy and friendly to use. For myself, I use [ShiftCare] most of the time. And I like support… every time I have a question, you guys will support. Thank you very much.

We evaluated multiple care management systems before selecting ShiftCare. It became our single system of record within days, replacing fragmented tools and giving us one configurable platform that actually fits how US home care agencies operate.

When a caregiver cancelled a shift on me, it used to take us 2 hours to find a replacement, now it takes me minutes with ShiftCare.

Great app to get an instant update about your shifts and your client’s needs: behaviour chart, diet plan, care plan, medication and so on which helps give more personal care.

The admin that took a full day now gets done in about an hour. It’s definitely caused a lot less stress. I’m very busy, and it has given me time to focus on more important things.

ShiftCare is easily to set up and use. My employees can easily clock in and out. Because of this feature, payroll is a breeze. In addition to time tracking, ShiftCare allows my employee to write notes in real time.

Excellent platform, everything I need for my assisted living facility and more. Customer service and support is exceptional, full training on how to navigate and use the rich features offered. Highly recommend

Overall experience has been great. We chose ShiftCare because of its simplicity in use and the cost compared to other systems. More than happy with the software and organisation