What Does NDIS Software Do?

NDIS software enables disability providers to more efficiently and effectively manage the administrative aspects of their business, including:

• Client management, from onboarding and support worker matching to scheduling participants’ services, tracking their progress towards goals, monitoring funds usage and conducting support plan reviews

• Workforce management, including rostering, documentation management, time tracking, compliance and communication

• NDIS registration and compliance, from the NDIS price guide to claiming and audit preparation

• Business management, such as tracking productivity, recording expenses and monitoring profit margins

The best NDIS software will also integrate with your accounting and payroll software for easier financial management.

6 Ways NDIS Software Will Help Your Business Thrive in the New Financial Year

As we enter the new financial year, it's worth reviewing your processes for ways you can streamline operations, boost profit margins and improve support quality. The right software solution can help NDIS providers by enabling:

#1 Simplified Accounting

Accounting integrations mean that your admin team won’t have to manually copy and paste expense details and invoice records. They’ll be able to export all that information with the click of a button so that you can create accurate accounting records in minutes.

NDIS billing will also be easier. You’ll be able to auto-generate correct invoices in a bulk claims file. ShiftCare clients find that this reduces the time they spend on billing by up to 90%.

#2 Automated Compliance

NDIS compliance is of critical importance for protecting participant safety and ensuring support quality. However, it can also prove time-consuming. The right software will support you by automating document expiry notifications, facilitating appropriate client records and ensuring that all services are billed at the correct rates as per the most recent NDIS Pricing Arrangements. 

Your NDIS software can also help you with employee pay rate compliance. You can create employee pay groups and allowances that match the relevant SCHADS award. With per-worker views of the roster, you’ll be able to double-check that all team members have appropriate breaks and shift times.

The SCHADS Award is an essential regulation that details employment conditions for workers in social and community services, including those in the home care and disability sectors. However, it can be complex and puzzling! Our guide "Comprehensive SCHADS Award Guide for ShiftCare Users" offers a straightforward overview of the award, clearly explaining what you need to know as a care provider.

#3 Increased Efficiency

By automating your admin processes and simplifying rostering, the software can allow NDIS providers to save hours of time each week. 

It can also support you in creating more efficient shift schedules so that your support workers spend less time driving and more time providing quality support. Document expiry notifications will help avoid support workers being temporarily removed from the roster due to out-of-date worker screening checks.

And with auto-generated business reports, you’ll be able to track expenses, service cancellations and productivity to see where you can improve efficiency levels.

#4 Improved Scalability

One of the biggest challenges facing NDIS providers is growing their business when they don’t have a large enough admin team to handle the additional paperwork. NDIS software will help you grow by reducing the time required for participant onboarding, rostering and billing. 

When you can create new client profiles and schedule their first shift in 15 minutes, you’ll find it easier to scale your services and take on new clients.

#5 Happier Support Workers

Staff shortages represent a major challenge for NDIS providers, with many businesses forced to turn participants away due to the lack of support workers. Improving your team’s morale will help you retain your workforce so that you can grow your business. That's where disability support software comes into play.

With NDIS software, you can give your staff greater control over their shift times. They'll be able to set their availability via the mobile app and bid on additional jobs. This will give them a better work-life balance.

Advanced staff filtering will also help you improve client-employee matching, which can improve support workers' job satisfaction. And with access to participant information on the go thanks to the support worker app, your team will feel supported at work and confident in their ability to deliver quality disability services.

#6 Better Quality of Disability Support

The NDIS client management system will support you in delivering person-centric, empowering support services. You’ll be able to track progress towards goals with custom progress note templates. 

NDIS funds management will help you ensure that your clients receive all the support they’re entitled to, without any service interruptions. Real-time tracking of funds usage and future use projections mean that you can spot any problems before they occur and take immediate action.

With detailed client profiles and documentation available on the mobile app, your support workers will always have the information they need to provide appropriate support. Participants and their loved ones can also request their preferred support workers, along with additional services or plan reviews, via the client-facing portal.

NDIS Software That Sets Your Business Up for Success

There’s plenty to do at the end of the financial year, from filing your taxes to updating your prices in line with the new NDIS Pricing Arrangements. But no matter how long your to-do list is, it’s worth finding time to improve your processes. 

Fortunately, NDIS provider software allows you to streamline your business operations without the hard work.

ShiftCare's NDIS software comes with intuitive rostering features, client funds management, NDIS price guides integration, document templates and expiry notifications. The mobile app ensures that your support workers have the tools they need to deliver exceptional services. And with a portal for clients' family members and friends, you can set loved ones' minds at ease.

Discover how disability support software takes the stress out of running your business. Try ShiftCare for free.