ShiftCare vs. SmartCare 360
SmartCare 360 is built around patients’ health. ShiftCare is built to run a care business. Here’s how they compare.
Where ShiftCare differs
- Workforce scheduling and time and attendance
- A mobile caregiver app
- Accounting integrations and auto-generated invoices
8,000 care agencies deliver $5B of care a year with ShiftCare.
4.7
4.5
4.6Where each platform fits.
ShiftCare and SmartCare 360, feature by feature: what you get with both, where they differ and where SmartCare 360 is the better fit.
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| What matters | ShiftCare | SmartCare 360 |
|---|---|---|
| Pricing and support | ||
| Designed for | Home health care providers, home care providers, assisted living facilities | Patients |
| Countries | Australia, USA, Canada, UK | Texas, US |
| Price | From $8 user / month, billed annually | Not published |
| Free trial | 7 days on Premium. No credit card required. | Not published |
| Set-up fee | Free self-onboarding; paid packages also available | Not published |
| Live customer support chat | Included | Not published |
| Scheduling and apps | ||
| Workforce scheduling | Included | Not listed |
| Staff time and attendance tracking | Included | Not listed |
| Mobile caregiver app | Included | Not listed |
| Care and compliance | ||
| Patient document management | Included | Not published |
| Healthy recipes | Not listed | Included |
| Daily challenges (e.g. steps) | Not listed | Included |
| Remote health monitoring | Not listed | Included |
| Portal for patients and their loved ones | Included | Included |
| Billing and integrations | ||
| Auto-generated invoices | Included | Not published |
| Accounting integrations | Included | Not listed |
Based on each company’s published product and pricing. A tick means the feature is listed, not that it works the same way in both. SmartCare 360 facts from publicly available information and customer feedback, as of August 2024. ShiftCare isn’t affiliated with SmartCare 360. Spotted something out of date? Let us know.
Switch from SmartCare 360. We’ll make it worth your while.
Book a switching call
Show us how you run SmartCare 360 today. We’ll show you the same schedules, care notes and billing in ShiftCare.
Get an offer for your team
Tell us your team size and when your SmartCare 360 plan renews. We’ll put together an offer that makes the move easy.
We’ll take care of the move
We help you export your records, check a sample in ShiftCare and bring your team across.
“When we started our home care company, we were very new to the industry. ShiftCare provided us with remarkable customer service right from the very start, helping us feel so much more comfortable as we launched the business.”
Switch to ShiftCare. We’ll make it worth your while.
Book a switching call. We’ll show you your schedules, care notes and billing in ShiftCare and put together an offer that makes the move easy.