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The ShiftCare Blog

Catch up on key trends affecting the support industry, and get the low-down on the latest features and upgrades to the ShiftCare platform.

Caregiver walking beside elderly person using a wheelchair in the park, ShiftCare.

NDIA Announces Updates to NDIS for 2024

The National Disability Insurance Agency (NDIA) has recently published the NDIS Pricing Arrangements and Price Limits 2024–2025. It contains several updates to last year’s price guide.

Support worker guiding person with disability outside, ShiftCare.

What Qualities to Look for When Hiring Carers for Your NDIS Business

Hiring the right caregivers is crucial for NDIS businesses. The quality of care your clients receive depends on the abilities and dedication of your team. Here’s a guide to help you identify key qualities and ask the right interview questions when hiring caregivers.

Confident professional giving thumbs up with laptop, symbolizing success with ShiftCare.

How NDIS Care Management Software Can Improve Communication and Collaboration Among Your Staff

Better communication and collaboration between caregivers will lead to higher standards of care, as well as reduced stress levels for you and your employees alike.

Nurse checking blood pressure during home visit, ShiftCare.

From Military Medic to Community Nurse: The Story Behind Beehive Nursing

Beehive Nursing Services distinguishes itself in the healthcare sector through its dedicated approach to transformative caregiving. Founded by Olivia, a seasoned nurse with a diverse background from military service to international rescue missions, Beehive Nursing Services was born out of a desire to make a real difference in the community setting.

Care coordinator using ShiftCare’s dashboard to streamline home care scheduling tasks.

How NDIS Software Can Increase Employee Engagement

Engaged employees provide better patient care. The disability sector is particularly reliant on its workforce, but fortunately, NDIS software can significantly improve employee experiences.

Exhausted employee resting on train table, symbolising caregiver burnout and fatigue.

3 Ways Home Health Software Prevents Employee Burnout

Employee burnout can lead to low staff retention rates and poor quality of care, but home health software can help you combat this by improving employees’ job satisfaction.

Adults singing together during group activity for disability services, ShiftCare.

Leading with Heart: Heartfelt Support’s Unique Approach to Care

In its community, Heartfelt Support distinguishes itself not just through its unique therapeutic offerings but also through its steadfast commitment to client-centered care. Founded in 2020 by Anne Drury-Godden, Heartfelt Support was born from a vision to deliver more personalised care, enabling clients to exercise complete control over their care decisions without the typical constraints felt in larger agencies. We had the opportunity to speak with Robert, Anne’s husband and the managing director of Heartfelt Support.

NDIS provider writing case notes while using ShiftCare software for compliance tracking.

Biggest Challenges for NDIS Care Providers (and how to solve them)

NDIS providers encounter various obstacles, including attracting clients, retaining skilled support workers, preparing for audits, and complying with the SCHADS Award. This blog outlines effective tips and best practices to help your NDIS business tackle and overcome these challenges.

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