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Reporting

Reporting

Achieve full visibility of your business, make smarter decisions, stay compliant, and provide better care – all while reducing admin time.

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Business Performance

Monitor your growth in real-time

Track key metrics like billable hours, service delivery costs, and team productivity with ease. See trends over time, identify areas for improvement, and make data-driven decisions to scale your business effectively.

Staff activity summary and insights

Staff Activity

Keep a pulse on team productivity

Whether you’re tracking shifts worked or scheduled, time spent with clients, or task completion, you can access detailed reports that break down exactly what’s happening in the field.

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Billing & Fund Balances

Stay on top of client funds

See a clear view of each client’s fund usage and remaining balance. When funds come from other sources, our reports provide real-time updates, ensuring you never overstep a budget.

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Staff Qualifications, Competencies, & Compliance

Know your staff

Ensure staff are meeting the necessary standards for client care. From tracking certifications to monitoring skill levels, have the clarity you need to develop your team and match the right worker to the right client.

Detailed care event reporting dashboard

Event Tracking

Document every important detail

Access detailed logs of client interactions, progress updates, and any critical incidents in an easy-to-read format, allowing you to respond quickly and ensure nothing falls through the cracks.

Any questions?

How can ShiftCare’s reporting features improve business performance?

ShiftCare’s reporting tools provide real-time insights into key performance metrics such as billable hours, service delivery costs, and staff productivity. By tracking these metrics over time, agencies can identify areas for improvement, optimise resource allocation, and make data-driven decisions to grow their business more effectively.

Can ShiftCare track multiple funds for a single client?

Yes, ShiftCare allows you to track multiple funding sources for each client, including NDIS, Home Care Packages, and other private funds. With real-time updates on fund usage and balances, you can ensure that services are delivered within budget and avoid billing issues or overspending.

How does ShiftCare help with staff activity reporting?

ShiftCare offers detailed reports on staff activities, allowing you to monitor shifts worked, time spent with clients, and completed tasks. These reports provide a clear view of staff productivity, helping you ensure that services are delivered efficiently and in line with client needs.

How can ShiftCare’s geolocation reporting improve scheduling?

ShiftCare’s geolocation feature helps you map where clients live and where staff are working, allowing you to optimise shift scheduling. By reducing travel time and ensuring staff are always at the right location, you can improve service delivery while minimising operational costs.

What staff qualifications and competencies can be tracked with ShiftCare’s reporting?

ShiftCare’s reporting functionality tracks staff qualifications, certifications, and competencies. You can easily access reports to ensure that all team members meet the necessary standards for providing care, helping you stay compliant with regulations and match the right staff to the right clients.

Discover the difference ShiftCare can make to your business

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