To simplify your invoicing process, we have created a handy NDIS invoice template that you can use for free. Simply open this link and create a Copy that you will be able to edit.
An NDIS invoice needs the participant’s name and NDIS number, the dates the support was delivered, the support item reference number and price from the NDIS Pricing Arrangements, and your business name and ABN (a plan manager must see a valid ABN or a statement by a supplier form). Most NDIS supports are GST-free when they are in the participant’s plan and covered by a written agreement. Send the invoice to the plan manager for plan-managed participants, directly to self-managed participants, and lodge a payment request through the provider portal for NDIA-managed participants.
Whether you’re a sole trader or a growing provider, this template helps you create professional invoices while meeting common NDIS invoicing requirements. If you’re ready to save even more time, explore ShiftCare’s Bulk Claim NDIS Software to automate claims, manage participant funding, and streamline your invoicing workflow.
Why accurate NDIS invoicing matters
NDIS invoices require more information than standard invoices, including participant details, support item reference numbers, service dates, and payment information. Missing or incorrect details can delay payment processing or result in rejected claims.
Our free template helps you include the essential information every time. You can also learn more with our NDIS Billing Guide, see how NDIS Software simplifies invoicing and claims, or download our Free Progress Notes Template to keep your care documentation organised.
What’s Included?
The template includes everything you need to create a clear, compliant invoice:
- Invoice number and invoice details
- Provider business details
- NDIS participant details
- Service and support item details
- Payment details
Frequently asked questions about NDIS invoices
Who do I send an NDIS invoice to?
It depends on how the participant’s plan is managed. Plan-managed: send the invoice to the plan manager, who claims from the NDIA. Self-managed: send it to the participant, who pays you and records the receipt in the participant portal. NDIA-managed: you do not invoice the participant, you submit a payment request in the myplace provider portal.
What must an NDIS invoice include?
The NDIA’s Guide to getting paid lists the participant name, the participant reference or NDIS number, the dates of support, the support item reference number and the support item price. Invoices to plan managers must also carry a valid ABN, or a statement by a supplier form if you are exempt. Each invoice covers one participant only.
Do NDIS invoices include GST?
Most NDIS supports are GST-free when they are reasonable and necessary supports listed in the participant’s plan, there is a written agreement between you and the participant, and the support is covered by the NDIS Determination. If a support does not meet those conditions GST may apply, so check with your accountant.
How long do I have to submit an NDIS claim?
The NDIA’s Guide to getting paid (current as of 14 July 2026) says payment requests must be submitted within 2 years of the support being delivered, and for NDIA-managed participants within 90 days from the end of the service booking. Claims lodged more than 6 months after the service may be held for review.
Can I create NDIS invoices and claims in bulk?
Yes. ShiftCare creates invoices and NDIS bulk payment request files from completed shifts, with the current NDIS price limits built in, so the shift your team delivered is the claim you get paid for. See NDIS payment requests in ShiftCare.
Source: NDIA, Guide to getting paid, current as of 14 July 2026.
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