quickclaim Integration
From care delivered to government claimed, automatically.
ShiftCare manages rostering, care delivery, and client records.
quickclaim is the accredited Support at Home claiming platform connected to Services Australia.
Connect the two once, then client data, claiming, budgets, and billing stay aligned without re-entering information.
Client records that match Services Australia without manual effort.
Support at Home funding shifts constantly across classification levels, quarterly budgets, contribution rates, and caps. Every manual update to a client record is a reconciliation risk. Client Sync matches your ShiftCare clients against Services Australia automatically, so funding data reflects the current state without coordinator intervention.
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Compare and link in one click:
Match active ShiftCare clients against Services Australia and see which are linked and which participants aren't in the system yet.
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Bring missing participants in with details pre-filled:
Flagged participants can be created from synced data with a confirm-first step. The sync never creates profiles automatically.
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Read-only fields that never drift:
Funding classification levels, participant types, agreement start dates, Assistive Technology and Home Modification funding, Restorative Care and End-of-Life pathway funding, and HCP unspent amounts are pulled directly from Services Australia and kept read-only.
Live balances that account for both claimed and unclaimed services.
Coordinators planning service delivery from stale or estimated balances risk overspending quarterly budgets that don’t roll over. Your planning decisions need to reflect the full picture. ShiftCare surfaces live quickclaim-sourced figures alongside projected end-of-quarter balances that combine actual data with unclaimed transactions.
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Current and projected balances per funding category:
See actual Services Australia data for every funding category a client holds alongside projections that factor in services delivered but not yet claimed.
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Care management figures that update automatically:
The Care Management page displays live quickclaim balances, status, and projected end-of-quarter estimates without any manual data entry from your team.
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The HCP provider-held participant portion stays yours to manage:
While Services Australia fields sync read-only, the review date, provider-held participant portion, and service delivery branch remain editable in ShiftCare. Coordinators keep control of the data that belongs to them.
Bulk claiming with validation that catches errors before they reach Services Australia.
Rebuilding a rejected claim from scratch is the most avoidable time cost in Support at Home billing. quickclaim performs its own validation pass before transactions reach Services Australia, and rejected items can be corrected and resubmitted individually while the rest of the claim proceeds.
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Batch transactions by date range and submit in bulk:
Select the services to claim, group them by date range, and submit. quickclaim validates first, Services Australia validates second, and any rejection comes back with a clear reason attached.
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Fix one transaction without touching the rest:
Rejected transactions sit separately while unaffected items proceed to payment. Correct the error and resubmit in a click.
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Services Australia processes confirmed claims for payment:
Once validated transactions are confirmed, the claim moves to payment. Non-Support at Home services invoice immediately at the full rate. Support at Home co-contributions follow after the line item is claimed and paid, per government rules.
Co-contribution invoicing that follows the sequence Support at Home requires.
Co-contribution amounts calculated manually against payment summaries introduce errors that damage client trust and create reconciliation work. ShiftCare calculates co-contributions from the exact figures on the Services Australia payment summary and makes them ready to invoice only after the relevant line items are claimed and paid.
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Amounts sourced directly from Services Australia payment data:
Co-contribution figures use what Services Australia recorded, not an internal calculation, so the amount invoiced to the client matches the government payment exactly.
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One invoice for Support at Home and non-Support at Home items:
Bill the client directly through ShiftCare's existing invoicing workflow. A single invoice can mix Support at Home co-contributions with any other service items.
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Export to Xero or MYOB with rates already applied:
Co-contribution data exports to your accounting system with amounts factored into the rate and total, no separate reconciliation step between ShiftCare and your ledger.
Mandatory monthly statements produced in seconds, not hours.
Support at Home requires a monthly statement for every care recipient. Preparing them line by line from claim data is slow, error-prone at scale, and hard to delegate. quickclaim generates a compliant PDF per recipient from the same claim and payment data used throughout the integration, so the figures reconcile without a manual check.
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Balances chain month to month automatically:
Each statement's opening balance equals last month's closing balance. Every dollar of entitlement, spend, government subsidy, reductions, and co-contribution is accounted for and aligned with ending balances shown.
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Committed Assistive Technology and Home Modification amounts included:
Statements show committed AT and Home Modification amounts alongside claimed transactions for the period.
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Distribute the full run in one operation:
Download individually, bulk-merge for print, or auto-email every client their statement in a single batch.
Close the gap between care delivered and government payment
Support at Home providers managing claiming, co-contribution invoicing, and monthly statements across disconnected systems absorb the reconciliation cost every billing cycle. One API connection between ShiftCare and quickclaim builds a clean audit trail across each client’s full funding lifecycle, from the shift your team delivers to the statement your client receives. Start a free trial today.