#1 AI NDIS and aged care software that helps you run a more profitable business.
Stop margin leakage. Stay ahead of compliance pressure. Take full control across rostering, billing and reporting. Built for providers who need tighter oversight and stronger margins. Track every hour, capture every dollar, and stay audit-ready with real-time visibility.
- All-in-one platform. No patchwork systems
- Fast to implement. Easy for teams to adopt
- Cost-effective. Pay as you grow
- Mobile-first. Built for how care is actually delivered
- Scale with control, not complexity
Most providers don't have a revenue problem. They have a leakage problem.
Overtime you didn't plan. Cancellations you never invoiced. The gap between hours delivered and hours billed. Find it, plug it, and you've protected your margin before it shows up in cash flow.
- Spot the paid-vs-billed gap on every roster, every week
- Recover short-notice cancellations consistently with built-in policy rules
- Cut overtime with smarter shift offers and SCHADS-aware scheduling
- Get paid faster with included in-platform NDIA claiming, no extra fees
Stay ahead of compliance pressure, not behind it.
Audits are getting faster, more frequent and less forgiving. Your evidence has to be retrievable in minutes, not days. Paper, spreadsheets and email threads aren't going to cut it.
- Structured progress notes captured in the field, never on paper
- Audit trails on every shift, claim, document and care plan
- AI-powered care signals surface compliance risks before audits do
- Custom note templates for SIL, complex care, allied health and more
Take full control across rostering, billing and reporting.
When you can see your whole operation in real time, you fix issues today instead of finding them at end-of-month. Visibility is the leverage that makes everything else work.
- Live view of rosters, vacant shifts, no-shows and overtime
- AI summaries surface what changed across your clients, in seconds
- Reporting that shows utilisation, paid-vs-billed and cancellation recovery at a glance
- Mobile-first support worker app so notes and timesheets land in real time
One platform. No patchwork systems.
Most providers piece together a roster tool, a billing tool, a notes tool, a claiming tool and a reporting tool. Five logins, five subscriptions, five places where things fall through the cracks. ShiftCare is one.
- Rostering, billing, claiming, notes, documents and reporting in one platform
- In-platform NDIA claiming included free, no extra subscription
- Fast to implement, easy for support workers and admin to adopt
- Cost-effective from $9 per user per month, scales as you grow
One platform. Built for AU care providers.
Everything your team needs to roster, deliver, document, claim and report, without bolting tools together.
Rostering & shift bidding.
Fill vacant shifts faster, reduce no-shows, protect utilisation.
Free NDIA claiming.
Submit claims direct from a delivered shift. Fewer rejections, faster cash.
Progress notes app.
Audit-ready notes captured in the field, on mobile.
SCHADS interpretation.
Built-in award rules so payroll doesn't bleed margin.
AI care signals.
Surface care and compliance risks before they escalate.
Reporting & analytics.
Real-time visibility into utilisation, billing and margin.
Frequently asked questions.
How does ShiftCare help us prepare for the 2026 NDIS reset?
ShiftCare gives you the four operational levers the reset will pressure: margin protection, compliance readiness, workforce efficiency and financial control. We’re not adding more work for your team. We’re tightening what’s already in your week so you don’t lose revenue or fail an audit.
What's actually changing with the NDIS reset?
The Federal Government has announced a $15 billion reset of the NDIS through 2030. Plan growth is capped at around 2% a year. Average plans drift back toward 2023 levels. Social and community participation budgets reduce from 1 July 2026. Standardised functional assessments replace diagnosis-based eligibility from January 2028. Registration becomes mandatory for personal care and other higher-risk supports. Plan rollovers end.
Is the NDIA claiming feature really free?
Yes. In-platform NDIA claiming is included in your ShiftCare subscription with no per-claim or per-transaction fees. You submit straight from a delivered shift. Most rejections are caught before the claim is even sent.
How long does it take to get set up?
Most NDIS providers are live within two weeks. We migrate your clients, staff and recurring rosters for you. Your CSM runs the team through onboarding so support workers can use the mobile app from day one.
Can ShiftCare handle SIL, allied health and complex care?
Yes. ShiftCare is used by SIL providers, allied health practices, multi-site NDIS providers and home care agencies across Australia. Custom note templates, care plans and roster views adapt to whichever model you run.
How much does ShiftCare cost?
Plans start from $9 per user per month with a minimum of 5 staff. There are no setup fees, no extra charges for in-platform NDIA claiming, and no long contracts. You can start a free trial today.
Run a high-performing, compliant care business.
Most providers are live within two weeks. We migrate your data and run onboarding for your team. No setup fees. No long contracts.