- NDIS Mobile App Comparison
ShiftCare vs Brevity vs MYP: the NDIS mobile app that actually works in the field.
We compared the three NDIS mobile apps Australian providers evaluate most: ShiftCare, Brevity, and MYP. Here’s how ShiftCare stacks up on GPS clock-in, AI care notes, shift bidding, and admin roster management, on the same device your team already carries.
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- Built for Two Audiences
One mobile app, built for support workers and admins.
Most NDIS and aged care platforms give admins a desktop-only experience and support workers a stripped-down app. ShiftCare gives both audiences the features they actually need, on the same device they already carry.
For support workers & carers
Everything you need on the road between visits, from your next shift to your last care note.
- GPS clock-in and clock-out with location verification
- View shifts, set availability, and bid on open shifts
- AI Smart Visit Summaries: dictate notes, get structured summaries
- Access care plans, medication info, and client preferences, so you walk in prepared for every visit
- Log kilometres and expenses on the go
- Collect digital signatures from clients
- Offline mode: works without signal, syncs when you reconnect
- Instant messaging with coordinators and team
For admins & coordinators
You don’t need to be at a computer to keep your operation running. Manage your team from your phone.
- Real-time alerts for missed clock-ins and incomplete notes
- Create, edit, and reassign shifts on the go
- See who's clocked in and who's running late
- Approve timesheets directly from mobile
- Monitor shift coverage across all locations
- Push notifications for critical events, synced across devices, so you act in the moment, not after the shift
- View and search staff and client records
- Publish rosters and fill gaps without opening a laptop
GPS CLOCK-IN & COMPLIANCE
GPS clock-in and NDIS-ready attendance, without the micromanagement.
Support workers clock in and out from the app with GPS verification. Their location is checked against the shift address within a 1 km radius, giving you the audit trail you need for NDIS and Support at Home reporting, without the micromanagement.
Location-verified attendance
GPS coordinates are logged at clock-in and clock-out. Admins can see whether support workers arrived on time and at the right address.
NDIS & Support at Home ready
Built for the compliance frameworks your auditors already know. Aligned with NDIS Practice Standards, ready for Support at Home reporting. No add-ons, no extra fees.
Missed clock-in alerts
When a support worker doesn't clock in on time, admins get a push notification instantly. No more chasing up shift attendance manually.
AI-POWERED CARE NOTES
AI care notes from voice: the mobile feature missing from Brevity and MYP.
Support workers can dictate visit notes straight from the app. ShiftCare’s AI transcribes the recording and generates a structured summary, highlighting follow-ups, incidents, and key observations. No typing. No missed details.
Voice-to-text documentation
Speak naturally after a visit. The app transcribes your words into structured progress notes, cutting end-of-shift documentation from minutes to seconds.
Automatic incident flagging
The AI scans notes for keywords and patterns that may indicate incidents or risks. It flags them before they slip through the cracks.
80% reduction in rostering errors and a major drop in admin load. In 8 years I’ve never had an API work as well as ShiftCare’s.
Karlie Scurr
Operations Manager, Therapy Care
SHIFT BIDDING & SCHEDULING
Mobile shift bidding: the NDIS mobile feature only ShiftCare offers.
Post open shifts to a job board and let support workers bid on them from their phone. SmartMatch suggests the best-fit worker based on skills, location, and availability. Admins approve with a tap. Of the three mobile apps in our comparison below, only ShiftCare offers full shift bidding from the app.
Shift bids direct to phones
Support workers see available shifts and apply directly from the app. Admins review bids and confirm the best match in seconds.
SmartMatch recommendations
ShiftCare suggests the right support worker for every shift based on qualifications, proximity, and client preferences. Fewer wrong-fit bookings.
Leave requests and availability
Support workers set their preferred hours and request leave from the app. Admins see availability in real time when rostering.
Feature-by-feature: how ShiftCare, Brevity, and MYP stack up on mobile.
We compared the mobile apps from three NDIS and aged care platforms Australian providers evaluate most often. Here’s how the support-worker and admin features stack up on mobile.
| Feature | ShiftCare | Brevity | MYP |
|---|---|---|---|
| Native iOS & Android app |  | | Partial |
| GPS clock-in & clock-out | | | Partial |
| AI-powered care note summaries | |  | |
| Voice-to-text visit notes | | | |
| Shift bidding from the app | | | |
| Admin roster management on mobile | | Partial | Partial |
| Timesheet approvals on mobile | | | Partial |
| Offline mode for field workers | | | |
| Digital signatures in-app | | | Partial |
| Kilometre & expense tracking | | | Partial |
| NDIS claim ready | | | |
| Instant team messaging | | | Partial |
| Starts at | $9 AUD/mo | Quote only | Quote only |
| App rating (App Store + Google Play) | 4.6 ★ | 4.2 ★ | — |
Try the NDIS mobile app Australian providers choose over Brevity and MYP.
Start a free 7 day trial. Download the app, clock in to a shift, and see why 8,000+ care providers trust ShiftCare, with an average review rating of 4.6 out of 5.
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Mobile app questions, answered.
Is the ShiftCare app free to download?
Yes. The ShiftCare app is free on iOS and Android. It’s included with every ShiftCare plan: Basic ($9 AUD/staff/month), Professional ($15), and Premium ($25). There are no extra fees for mobile access.
Can admins manage rosters from the mobile app?
Yes. Admins can create, edit, reassign, and publish shifts directly from the app. You can also approve timesheets, view staff availability, and receive real-time alerts for missed clock-ins and incomplete documentation. Most competitors limit their mobile app to support-worker-only features.
Does the app work without internet?
Yes. ShiftCare’s mobile app has an offline mode. If a support worker loses signal during a visit, their data is stored locally and syncs automatically when connectivity is restored. This is critical for rural and regional NDIS service delivery where mobile coverage is unreliable.
How do AI Smart Visit Summaries work?
After a visit, the support worker opens the app and records a voice note describing what happened. ShiftCare’s AI transcribes the recording and produces a structured summary that highlights key observations, follow-up actions, and any incidents. It also scans for keywords that may indicate a risk or reportable event. The result is a complete, consistent care note in seconds, not minutes.
Does ShiftCare work on iPhone and Android?
ShiftCare runs on iPhone (iOS 16 or later) and Android (version 7.0 / API level 24 or later). That covers the vast majority of smartphones currently in use. The app is optimised for both phone and tablet.
How does ShiftCare compare to Brevity and MYP on mobile?
Brevity and MYP are both well-established NDIS platforms, but they take different mobile approaches. Brevity offers a solid native support-worker app with GPS clock-in and offline mode, but lacks AI-powered care notes and in-app shift bidding. MYP is primarily a desktop-based NDIS CRM and plan management platform, so mobile capability is thinner than a mobile-first product. ShiftCare gives you native iOS and Android apps for both support workers and admins, AI care note transcription, shift bidding, and full roster management from your phone.