The biggest threats to your organisation’s sustainability aren’t the ones that make headlines. They’re the operational patterns that become normal before anyone stops to question them.
In this joint panel discussion, RSM Australia and ShiftCare bring the financial and operational picture into the same room to name the habits that quietly erode margin, destabilise teams, and compound over time: overtime that creeps into rosters and stays, casual workforce models that compress margin invisibly, leave liabilities that surface as financial shocks, and cancellation patterns that undermine the structures designed to contain them.
We’ll also address a leadership assumption worth challenging: that commercial discipline and frontline empowerment are in tension. When systems are built to give the people delivering care clarity, accountability, and structure, margins strengthen and culture stabilises. You don’t have to choose between a healthy business and a supported workforce.
Wednesday 6 May | 12PM AEST | Online – Zoom
What our expert panel will cover:
- Overtime creep: how it embeds and what it actually costs
- Casual workforce models: flexibility vs. margin, and what the numbers show
- Last-minute cancellations and how overtime settings get gamed
- Awake time extensions drifting beyond genuine participant need
- Leave liabilities not tracked weekly, landing as financial shocks
- Workers’ compensation without return-to-work discipline, and what that does to cost and culture
Who should attend:
This session is designed for CEOs and Executive Care Leaders, CFOs and Finance Leaders, Operations and Workforce Executives, and People and Culture Leaders working in community care and disability services.
One hour, including live Q&A – this is a session not to be missed
