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ShiftCare Certifications

Care training direct from ShiftCare

100+ ready-to-go courses for disability, aged care and NDIS — auto-enrolled when you add a staff member, completed in the same ShiftCare app they use for shifts. Cut admin with training records instantly added to staff profiles upon completion.

From $3 per staff member per month. No setup fee. No credit card required.

How it works

From "new hire added" to "certificate on file" in four steps

Adding a staff member to ShiftCare kicks off the whole journey. The moment they finish a course, the training record is generated and attached to their profile — ready for your next audit.

1Add Step 1 — Add your new hire in ShiftCare

Add your new hire

Create their profile in ShiftCare — name, role, start date.

2Enrol Step 2 — Auto-enrolled in mandatory courses

Auto-enrolled instantly

Mandatory courses appear in their app within seconds — no chase-up email.

3Complete Step 3 — Complete training in the ShiftCare app

Complete in the app

Same login, mobile-first. Pass the quiz to finish the unit.

4Attach Step 4 — Certificate attached to staff profile

Certificate auto-attached

The training record is generated and attached to their ShiftCare staff profile instantly.

What's inside

Built to make onboarding effortless

Three capabilities, one outcome: fewer chase-ups, faster time-to-first-shift, and an audit trail that maintains itself.

Journeys New

Training that progresses itself. Group courses into stages — knowledge, practical, then sign-off — and ShiftCare releases each stage as the last is completed.

  • Fixed stages, in order — no skipping ahead
  • Prerequisites gate the next stage automatically
  • Different paths for different roles and sites

100+ courses, ready to assign

General, Disability, Aged Care and NDIS — orientation, Code of Conduct, manual handling, infection control and more, each mapped to the standard it satisfies.

  • Maintained by ShiftCare — included in every plan
  • Clinical content developed in partnership with InterCare
  • Specialist training modules available as add-ons

Audit-ready by default

Every certificate maps to the standard it satisfies — NDIS Practice Standards, Aged Care Quality Standards and infection-control best practice. Every completion also earns a securely verifiable digital badge the learner can share. Export the full picture in one click.

  • Filter by site, role or standard in seconds
  • One-click PDF or CSV of the whole matrix
  • Daily digest of expiring records
  • Verifiable digital badges on every completion
Content partners

Online content you can trust

ShiftCare provides a broad range of compliance and training e-learning courses. For clinical and specialist content, we bring in partners who live and breathe care-sector training — all surfaced in one place.

RTO partner

InterCare Training

intercaretraining.edu.au ↗

Nationally recognised training provider delivering quality disability and aged care courses to upskill support workers across Australia. InterCare combines experienced trainers, flexible learning options, and accredited qualifications to launch rewarding careers in community services.

Specialist content

eLearning Products

elearningproducts.com.au ↗

Australia's leading care eLearning library. Accredited disability, aged-care and early childhood modules covering compliance, clinical skills and refreshers — updated for legislative changes, with animated case studies, immersive 360-degree panoramas and highly detailed illustrations.

Coming soon Per-course add-on · extra cost
Platform partner

Cloud Assess

cloudassess.com ↗

The training and assessment platform powering ShiftCare Certifications and ShiftCare Learning. Trusted across aged care, NDIS and other high-compliance industries for mobile-first training, verifiable digital badges and audit-ready records.

Course library

Browse by category — General, Disability, Aged Care & NDIS

A regularly updated library across four areas, mapped to both NDIS Practice and Aged Care Quality Standards.

ShiftCare— built in, included ShiftCare + InterCare— co-created with InterCare eLearning Products— specialist add-on, coming soon
ShiftCare
Privacy & Confidentiality30–35 min · Module + quiz
ShiftCare
Child Safe Standards (National)30–35 min · Module + quiz
ShiftCare
Infection Control35–40 min · Module + quiz
ShiftCare
Hand Hygiene15–20 min · Module + quiz
ShiftCare
Personal Protective Equipment (PPE) Use20–25 min · Module + quiz
ShiftCare
Trauma-Informed Care/Practice35–40 min · Module + quiz
ShiftCare
Medication Administration40–45 min · Module + quiz
ShiftCare + InterCare
Mealtime Management30–35 min · Module + quiz
ShiftCare
Self-Care for Support Workers30–35 min · Module + quiz
ShiftCare
Disability Awareness & Inclusive Practice35–40 min · Module + quiz
ShiftCare
Person-Centred Active Support (PCAS)40–45 min · Module + quiz
ShiftCare
Acquired Brain Injury35–40 min · Module + quiz
ShiftCare
Autism Basics — Introduction20–25 min · Module + quiz
ShiftCare
Practical Autism Support — Essentials35–40 min · Module + quiz
ShiftCare
Supporting Someone with a Mental Health Challenge30–35 min · Module + quiz
ShiftCare
Epilepsy Management35–40 min · Module + quiz
ShiftCare + InterCare
Gastroenterology30–35 min · Module + quiz
ShiftCare + InterCare
Skin Tears25–30 min · Module + quiz
ShiftCare
Preparing for the Strengthened Aged Care Quality Standards35–40 min · Module + quiz
ShiftCare
Strengthened Aged Care Standards — Overview35–40 min · Module + quiz
ShiftCare
Code of Conduct — Code in Practice (Aged Care)35–40 min · Module + quiz
ShiftCare
Elder Abuse Awareness & Prevention35–40 min · Module + quiz
ShiftCare
Person-Centred Care (Aged Care)35–40 min · Module + quiz
ShiftCare
Manual Handling in Aged Care35–40 min · Module + quiz
ShiftCare
Falls Prevention (Clinical)35–40 min · Module + quiz
ShiftCare
Infection Prevention and Control (Aged Care)30–35 min · Module + quiz
ShiftCare
Working in Aged Care35–40 min · Module + quiz
ShiftCare
NDIS Worker Orientation Module35–40 min · Module + quiz
ShiftCare
Safeguarding & Abuse Prevention (Adults)35–40 min · Module + quiz
ShiftCare
Mandatory Reporting & Incident Management (NDIS)35–40 min · Module + quiz
ShiftCare
Capacity Building (NDIS)30–35 min · Module + quiz
ShiftCare
Support Coordination 10135–40 min · Module + quiz
ShiftCare
Community Access & Participation Support35–40 min · Module + quiz
ShiftCare
Support for Daily Living (SDL) Essentials35–40 min · Module + quiz
ShiftCare + InterCare
NDIS Code of ConductModule + quiz
ShiftCare + InterCare
NDIS Practice StandardsModule + quiz

Showing a representative sample of the 100+ included courses across the four categories.

Pricing

From $3 per staff member, per month

One simple per-seat price for the full ShiftCare course library, Journeys and audit-ready records. Sits on top of your ShiftCare plan — no separate platform fee. Accredited qualifications and specialist clinical modules are available as add-ons.

ShiftCare Certifications

Compliance training, built in

For care providers who want their mandatory training set up, automated and audit-ready — without paying for a separate LMS.

$3 per staff member per month
Billed annually. No setup fee. Cancel anytime.
  • ✓All ShiftCare-authored courses across General, Disability, Aged Care & NDIS
  • ✓Auto-enrolment from the staff profile
  • ✓Instant training-record certificate attached to the staff profile
  • ✓Mobile delivery inside the ShiftCare app
  • ✓Audit-ready records, export by standard
Start your free trial →
Cost calculator

See your monthly bill

Slide to your team size. We'll do the math.

Per staff member$3.00 / month
Team size40 people
Your total $120/ month
Save 40% vs. a standalone healthcare LMS at ~$5/staff/month
Certifications vs Learning

Pre-built compliance, or your own LMS?

Most providers start with Certifications — pre-built courses, auto-enrolled, with certificates straight to the staff profile. If you need to upload your own content, build custom inductions, or generate course content with AI, upgrade to ShiftCare Learning: a full LMS for your own training programmes.

Included ShiftCare Certifications Pre-built compliance training, auto-enrolled, with instant certificates on the staff profile. $3 / staff / month Upgrade ShiftCare Learning A full LMS, built on Cloud Assess — your own content, custom inductions, AI course authoring and advanced reporting, with results syncing back to your ShiftCare Skills Matrix. $6 / staff / month
100+ ready-to-go ShiftCare courses ✓ Included ✓ Included
Auto-enrol from the staff profile ✓ Yes ✓ Yes
Instant certificate on staff profile ✓ Yes ✓ Yes
Add your own courses — ✓ Full authoring
Custom inductions & org-specific content — ✓ Unlimited
AI course content creation — ✓ Generate from policy docs
Custom assessments & quizzes — ✓ Build & brand your own
SCORM & xAPI import Add-on — ✓ Available extra cost
Practical & observation assessments On-the-job sign-off — ✓ Observe & verify in the field
Evidence portfolios & log books — ✓ Capture photos, video & sign-offs
Skills matrix, role mapping & gap analysis — ✓ See who's competent for what
Offline mobile assessment — ✓ Works without signal, syncs later
Results sync to ShiftCare Skills Matrix — ✓ Automatic
Advanced reporting & dashboards — ✓ Custom dashboards & exports

Your next new hire could be in training by tonight

Turn on Certifications in your existing ShiftCare account and auto-enrol your next new hire into their first module — with a certificate landing on their profile before lunch.

FAQ

Common questions

How much does ShiftCare Certifications cost?

$3 per staff member, per month, billed annually. That includes the full ShiftCare course library across General, Disability, Aged Care and NDIS, auto-enrolment, instant certificates to the staff profile and audit-ready records. It sits on top of your ShiftCare plan with no separate platform fee. Accredited qualifications and specialist clinical modules are available as add-ons.

What happens the moment a learner finishes a course?

ShiftCare generates a training-record certificate immediately and attaches it to that staff member's profile — same screen your coordinators already open. The expiry date, training standard and PDF certificate are all there, no manual upload, no chase-up email. Your audit trail just gets built as your team works.

How is this different from ShiftCare Learning?

Certifications ($3 / staff / month) gives you a pre-built compliance library, auto-enrolled, with certificates straight to the staff profile. Learning ($6 / staff / month) is our full LMS for providers who also need to upload their own content, build custom inductions, generate course content with AI, design custom assessments and access advanced reporting. Learning is built on Cloud Assess, the training and assessment platform trusted across aged care, NDIS and other high-compliance industries, and training results sync back to your ShiftCare Skills Matrix automatically. See the full comparison ↑

Who provides the course content?

Content comes from a few sources, all surfaced inside ShiftCare. ShiftCare maintains the everyday compliance essentials — covered in the $3 price. InterCare Training co-creates clinical and compliance modules with ShiftCare (included where marked ShiftCare + InterCare). eLearning Products specialist modules in mental health, complex behaviour and advanced clinical care are coming soon as a per-course add-on.

Can I add my own courses?

Certifications gives you the pre-built compliance library. For full course authoring — building from policy docs, AI-drafted quizzes, observation checklists, SCORM & xAPI import (extra cost), custom branding — upgrade to ShiftCare Learning at $6 / staff / month.

Can I migrate from my existing training provider?

Yes. Your customer success manager will map your existing mandatory-training matrix to our 100+ courses, configure auto-enrolment for each role, and bulk-import your staff. Most providers are fully switched over within two weeks.

Full course catalog

100+ courses across General, Disability, Aged Care & NDIS · From $3 / staff / month

General 26 courses · ShiftCare, +InterCare
Privacy & ConfidentialityShiftCare
Child Safe Standards (National)ShiftCare
Child Safe Standards (Victoria)ShiftCare
Understanding Care PlansShiftCare
Supporting Communication & AACShiftCare
Effective Record Writing & Good Record KeepingShiftCare
Supported Decision-Making & GuardianshipShiftCare
Infection ControlShiftCare
Hand HygieneShiftCare
Personal Protective Equipment (PPE) UseShiftCare
Cough EtiquetteShiftCare
Oral HygieneShiftCare
Waste Management Policies and ProceduresShiftCare
Waste Management ProcessShiftCare
Trauma-Informed Care/PracticeShiftCare
Mental Health Awareness for Support WorkersShiftCare
Self-Care for Support WorkersShiftCare
Emergency and Disaster Management PlanShiftCare
Medication AdministrationShiftCare
Medication ManagementShiftCare
Mealtime Management+InterCare
Supervision & Coaching Support WorkersShiftCare
Risk Management & Business ContinuityShiftCare
Quality Management & Continuous ImprovementShiftCare
Complaints Management & AdvocacyShiftCare
Rostering, Fatigue Management & SCHADS AwardShiftCare
Disability 26 courses · ShiftCare, +InterCare
Disability Awareness & Inclusive PracticeShiftCare
Person-Centred Active Support (PCAS)ShiftCare
Acquired Brain InjuryShiftCare
The Mental Health ContinuumShiftCare
Supporting Someone with a Mental Health ChallengeShiftCare
Supporting Someone with Complex Mental HealthShiftCare
PTSDShiftCare
Bipolar DisorderShiftCare
Eating DisordersShiftCare
SchizophreniaShiftCare
Non-Suicidal Self-Injury and SuicideShiftCare
Dementia, Delirium, and DepressionShiftCare
Managing DiabetesShiftCare
InsulinShiftCare
Managing Hyperglycaemia and KetoacidosisShiftCare
Epilepsy ManagementShiftCare
Seizure and Stroke ManagementShiftCare
Asthma ManagementShiftCare
Gastroenterology+InterCare
Skin Tears+InterCare
Autism Basics — IntroductionShiftCare
Autism Basics — Common TraitsShiftCare
Autism Basics — Common ChallengesShiftCare
Autism Basics — Sensory ProfilesShiftCare
Practical Autism Support — EssentialsShiftCare
Practical Autism Support — Daily LivingShiftCare
Aged Care 25 courses · ShiftCare
Preparing for the Strengthened Aged Care Quality StandardsShiftCare
Strengthened Aged Care Standards — OverviewShiftCare
Strengthened Aged Care Standard 1 — The PersonShiftCare
Strengthened Aged Care Standard 2 — The OrganisationShiftCare
Strengthened Aged Care Standard 3 — The Care and ServicesShiftCare
Strengthened Aged Care Standard 4 — The EnvironmentShiftCare
Strengthened Aged Care Standard 5 — Clinical CareShiftCare
Strengthened Aged Care Standard 6 — Food and NutritionShiftCare
Strengthened Aged Care Standard 7 — The Residential CommunityShiftCare
Code of Conduct — Code in Practice (Aged Care)ShiftCare
Statement of RightsShiftCare
Elder Abuse Awareness & PreventionShiftCare
SIRS ReportingShiftCare
Whistleblower ProtectionsShiftCare
Person-Centred Care (Aged Care)ShiftCare
Working in Aged CareShiftCare
Aged Care in PracticeShiftCare
Respectful ConversationsShiftCare
Sexuality and the Older PersonShiftCare
Cultural Awareness & DiversityShiftCare
AN-ACC Documentation FundamentalsShiftCare
Manual Handling in Aged CareShiftCare
First Response Fire EvacuationShiftCare
Infection Prevention and Control (Aged Care)ShiftCare
Falls Prevention (Clinical)ShiftCare
NDIS 35 courses · ShiftCare, +InterCare
NDIS Worker Orientation ModuleShiftCare
Safeguarding & Abuse Prevention (Adults)ShiftCare
Mandatory Reporting & Incident Management (NDIS)ShiftCare
Participate in the Implementation of Individualised PlansShiftCare
Understanding Psychosocial Disability Under the NDISShiftCare
Capacity Building (NDIS)ShiftCare
Community Access & Participation SupportShiftCare
Support for Daily Living (SDL) EssentialsShiftCare
Culturally Inclusive CareShiftCare
Support Coordination 101ShiftCare
NDIS Plan Management & Budget OversightShiftCare
UN Convention on the Rights of Persons with Disability+InterCare
NDIS Overview+InterCare
NDIS Code of Conduct+InterCare
NDIS Practice Standards+InterCare
Capacity Building+InterCare
Reportable Incidents+InterCare
Emergency and Disaster Management Plans+InterCare
Introduction to WHS (OHS)+InterCare
Risk Management+InterCare
Slips, Trips, and Falls+InterCare
Hazardous Manual Tasks+InterCare
Minimal Lift Principles+InterCare
Workplace Injuries+InterCare
Hazards and Incidents+InterCare
First Aid+InterCare
Smoke-free Workplace+InterCare
Drugs and Alcohol While at Work+InterCare
Working Alone+InterCare
The Home as a Workplace+InterCare
Food Safety+InterCare
Water and Sun Safety+InterCare
Managing Fatigue+InterCare
Critical Incidents+InterCare
Violence and Aggression in the Workplace+InterCare

Start your free 7 day trial.

Deliver a higher standard of care, all from just $8 per user a month.