ShiftCare vs. Nookal
Nookal helps allied health professionals manage clients—but how does it compare to ShiftCare’s all-in-one solution for care and NDIS service providers?
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Nookal vs ShiftCare: Which Is Best?
The right software has the power to revolutionise your business operations. It can enable you to reduce your team’s workload while delivering more effective, personalised and efficient care.
But, choosing a software package isn’t easy. You need to consider features, pricing, customer support and more.
That’s why we’re doing a detailed comparison of ShiftCare and Nookal. Keep reading to discover what sets these two platforms apart, so you can decide which one is best for your business.
What Is Nookal?
Nookal is a practice management software that helps clinics manage patient bookings and documentation.
With Nookal, practitioners can accept online service bookings, update client documentation and generate invoices. The platform also comes with NDIS integrations for managing participant services as well as private ones.
Its stand-out features include patient waiting lists and SMS appointment reminders for clients.
What Is ShiftCare?
ShiftCare is a care management software that supports NDIS and aged care providers, allied health professionals and support coordinators. Key features include rostering, care documentation, client funds and goals management, time tracking, and invoicing.
Our clients praise ShiftCare for its:
Staff management features
ShiftCare helps you manage your support staff as well as your clients. Your workforce can set their availability, bid on additional shifts, and clock in and out. Automated shift reminders will help them stay on track.
Companion portals
With the ShiftCare mobile app, your care staff will always have the tools they need to provide exceptional support services. They can view their rostered shifts, access client care plans and add progress notes on the go. And, you can invite loved ones and plan managers to use the ShiftCare Connect web portal to view a client’s scheduled services and receive care updates.
Operational safety nets
No matter how well you plan, there’s always something that can go wrong. That’s why ShiftCare comes with real-time staff no-show notifications, geo-verified time-tracking and client digital signatures, empty-shift bidding, document expiry alerts, incident reporting, and real-time updates to client funds usage. You can relax, knowing that ShiftCare will always have your back.
How Do They Compare?
| Nookal | ShiftCare | |
|---|---|---|
| Country | Australia, New Zealand, North America, Ireland, UK, South Africa | Australia, North America |
| Monthly Price | From $40/month (1 practitioner) | From $40/month (5 staff members) |
| Free Trial |  |
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| Rostering | |
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| Staff Shift Bidding |  |
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| NDIS Price Guide | |
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| Document Access Management | |
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| Clinical Notes with Customisable Templates | |
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| Interactive Body Charts | |
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| Client NDIS Funds Management | |
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| Client Goals Tracking | |
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| Online Service Bookings | |
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| Patient Waiting Lists | |
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| Staff Time Tracking | |
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| Invoicing | |
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| NDIS Bulk Claims | |
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| Client Digital Signatures | |
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| In-Platform Staff Chat | |
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| Automated Appointment Notifications for Clients | |
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| Auto-Generated Reports | |
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| Accounting Integrations | |
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| Secure Cloud Storage | |
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| Live Customer Support Chat | |
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| Mobile Support Worker App | |
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| Family & Friends Portal | |
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Disclaimer: This comparison is based on publicly available information and customer feedback as of September, 2024. All comparative statements are intended to be truthful, accurate, and evidence-based. ShiftCare has no affiliation with or endorsement from Nookal. Their name is used strictly for comparative purposes. If you represent Nookal and believe any information presented here is inaccurate or misleading, please contact us, we’re open to feedback and will review any substantiated concerns.
For a detailed overview of ShiftCare plans and pricing, please see our pricing page.
Which Software Should Your Business Use?
Whether you’re signing up for your first care management software or thinking about switching providers, your software needs to align with your business needs.
Both Nookal and ShiftCare will help you roster client services, securely store client documentation and invoice the NDIS. But ultimately, they’re designed for different types of businesses.
With Nookal, practitioners can take online bookings for services and even create waiting lists for classes. It’s built with clinics in mind, with pricing starting at $40 per practitioner.
ShiftCare is intended to support in-home services as well as allied health clinics. It comes with a mobile app for on-the-go caregiver support and geo-verified time-tracking.
ShiftCare also has extensive scheduling tools to help you manage a large or casual workforce. For example, staff can select their availability and request leave in-app. Meanwhile, with Nookal, your staff will have to approach the admin team directly to request leave. After it’s been granted, you’ll then have to manually add staff members’ leave to the schedule.
And, with rates starting from $8/staff member, ShiftCare can be an economical option no matter how big or small your workforce is.