#1 AI NDIS and aged care software that helps you run a more profitable business.
Stop margin leakage. Stay ahead of compliance pressure. Take full control across rostering, billing and reporting. Built for providers who need tighter oversight and stronger margins. Track every hour, capture every dollar, and stay audit-ready with real-time visibility.
- All-in-one platform. No patchwork systems
- Fast to implement. Easy for teams to adopt
- Cost-effective. Pay as you grow
- Mobile-first. Built for how care is actually delivered
- Scale with control, not complexity
Take full control across rostering, billing and reporting.
Roster against new service categories. Track delivery against funded amounts. See the gap between approved hours and delivered hours in real time so you don't under-deliver or over-spend.
- Roster against Support at Home service categories
- Track delivered vs funded hours per client, in real time
- Mobile shift offers, time tracking and GPS verification
- SCHADS-aware scheduling cuts overtime cost
Stay ahead of compliance pressure.
Documentation requirements have stepped up. Audits will be more frequent and faster. Your evidence has to be retrievable in minutes, and structured against the new categories.
- Structured progress notes from the field, timestamped and GPS-stamped
- Care plan templates aligned to Support at Home categories
- Audit trails on every shift, claim and care plan change
- AI care signals catch documentation gaps before audits do
Stop margin leakage. Get paid faster.
New service categories. New claim rules. ShiftCare's in-platform claiming engine is built to handle them, so you submit accurately the first time and get paid faster.
- Bill and claim against Support at Home categories
- In-platform claiming included free, no per-claim fees
- Catch most rejections before the claim is sent
- Reconciliation reporting tied to delivered care
Real-time visibility across every client and every shift.
When the program rules are still bedding in, you can't afford to wait until end-of-month to spot a problem. Real-time visibility means you fix it today, not next reporting cycle.
- Live view of rosters, vacant shifts, no-shows and overtime
- AI summaries surface what's changed across each client
- Reporting on utilisation, paid-vs-billed and delivered-vs-funded
- Mobile-first app so notes and timesheets land in real time
One platform. Built for AU care providers.
Everything your team needs to roster, deliver, document, claim and report, without bolting tools together.
Rostering.
Built for Support at Home service categories.
Free in-platform claiming.
Included free. Submit direct, get paid faster.
Progress notes.
Audit-ready, structured, captured on mobile.
Care plans.
Templates aligned to Support at Home categories.
AI care signals.
Catch documentation gaps before audits do.
Reporting.
Delivered vs funded, in real time.
Frequently asked questions.
What's changing with the Support at Home program in 2026?
The Support at Home program replaces older home care arrangements with new service categories, funding rules and compliance requirements. Documentation, claiming and reporting all need to align to the new structure. ShiftCare is built for it.
Does ShiftCare work for both Support at Home and NDIS providers?
Yes. ShiftCare is used by NDIS providers, aged care providers, home care agencies and Support at Home services across Australia. The same platform handles both with templates and reporting tailored to each program.
Is the in-platform claiming really included free?
Yes. There are no per-claim or per-transaction fees. Submit claims direct from a delivered shift. Most rejections are caught before the claim is sent.
How fast can we be live?
Most providers are live within two weeks. We migrate your clients, staff and recurring rosters. Your CSM runs onboarding for your team.
Will support workers use it on mobile?
Yes. The ShiftCare app handles shift offers, time tracking, GPS-stamped notes, client info and document upload. Most workers are productive on the app within thirty minutes.
How much does it cost?
From $9 per user per month with a minimum of 5 staff. No setup fees, no long contracts, no extra charges for claiming.
Run a high-performing, compliant care business.
Most providers are live within two weeks. We migrate your data and run onboarding for your team. No setup fees. No long contracts.