Rostering

One simple place to manage your team.

Simply drag and drop to create and manage rosters for your support teams, and help them make the most of the time they have with clients.
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4.8

4.8

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I have worked in the care industry for over 12 years and ShiftCare is hands down the best software I've trialled (and now bought). I wanted all the functionality of high performing software and ShiftCare has shown me that this can be done!

Kerrin Spataro

Team Leader, MyPlace

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Scheduler

Set up a shift in seconds.

We’ve made it easy to organise and manage care and support teams. One simple dashboard gives you a complete overview of your team’s availability, making it easy to assign the best people to clients.

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Recurring shifts

Set up recurring shifts in moments, quickly identify gaps, and stay one step ahead.

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Group rosters

Organise team members and clients and customise shifts to suit their needs.

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Draft & Publish Scheduling

Plan schedules, adjust, and confidently publish shifts with ease and efficiency.

Learn more about Scheduler
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In audit and compliance, we've got everything now. If we have any query about what we're doing, it's just at the tip of a finger.

Clover Laurier

Owner Manager, Next Wave Supports

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Stay compliant with industry award rules

ShiftCare’s SCHADS Award Interpretation helps you manage shifts with confidence, flagging potential issues before they become a problem.

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Real-time validation

Catch non-compliant hours, missing allowances, and other issues instantly during shift creation or updates.

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Customised award settings

Apply tailored award rules for different employment types, industry levels, and staff profiles.

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Clear warnings, easy fixes

See clear alerts when something’s wrong and get guidance to fix it quickly.

Learn more about SCHADS
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Love the reliability and the way our staff interact with it. The Job Board is one of our favourite time-saving features.

Toby H

Director

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Job Board

Live availability and assignments

Allow your support team to post available jobs, giving staff the opportunity to view live openings and apply for shifts instantly.

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First come first serve

Enable the option to automatically assign open shifts to the first staff member who applies.

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Customisable criteria

Open jobs to specific staff, setting custom criteria to control who can see and apply for available shifts.

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Live availability

Cut out delays and the usual back-and-forth in sharing and accepting jobs.

Learn more about Job Board
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ShiftCare is an amazing communication tool for me as my head office is located 4 hours away. Documentation is a must. Very straightforward to use.

Kellie D

Support Worker, ADS Care

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Collaboration

Improve collaboration and efficiency.

Help your support team, and your support coordinators, work seamlessly together, delivering a higher standard of care.

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Prep your team

Instantly share care plans, client profiles, and more.

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Team notifications

Send instant alerts to help your team manage their day.

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SMS Alerts

Send individual or group alerts by text message.

Learn more about Collaboration
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Managing sleepover shifts was a nightmare before we joined ShiftCare. They've now given us a method that saves us so many admin headaches.

John D

Director

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SIL Rostering

Scheduling for supported independent living

Efficiently manage and support clients in SIL houses with custom rostering to meet your needs.

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Sleepover shifts

24 hour care. Ensure continuous care and peace of mind for clients and their families.

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Shift matching

Managing complex shift structures with multiple staff/participants.

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Ease admin complexity

Simplify the rostering process & gaurantee accurate payments.

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Great app to get an instant update about your shifts and your client's needs: behaviour chart, diet plan, care plan, medication and so on which helps give more personal care.

Sajana Maharjan

Carer, Bloomfield Care Services

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Customise your view

Your team. Your way.

We’ve made it easy to customise your dashboard to get the information you need in moments.

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Organise by person

Switch between 'Team View' and 'Client View'.

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Find people faster

Instantly search schedules by named individuals.

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Sort shifts by status

Get the lowdown on all active, pending, or cancelled shifts.

Any Questions ?

What is a rostering software?

A rostering software is a tool that allows staff to roster employees according to wage costs, staff availability, and compliance rules. Key features of scheduling software include accessibility for the whole team, attendance tracking, an easy-to-use interface, an integrated payroll system, and an accompanying rostering app for field workers to use on the go.

How can staff inform me of their unavailability?

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Staff can notify you of their availability straight from the ShiftCare mobile app. Staff unavailability will appear immediately in the scheduler. You can even set thresholds around the notice period, so there are no last-minute requests.

What makes ShiftCare's rostering software different?

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Our intuitive scheduler allows you to create efficient employee rosters, eliminate double bookings, and reduce admin overheads by creating repeat rosters in a few clicks. Have a 360-view on upcoming shifts & employee availability, reduce admin labour costs, and save time on employee scheduling.

Is there a ShiftCare rostering app for support workers?

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Another one of ShiftCare's key features is our online roster app, available on iOS and Android for support workers on the go. Employees can indicate available shifts, share rosters, log progress notes, and clock in and out across as they visit multiple locations. You'll be up to date on staff availabilities and what happens during each shift, helping you improve employee engagement and staff satisfaction.

Is it easy to charge different NDIS rates on the same shift?

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You can easily split a shift if you need to charge for different NDIS rates throughout a single shift period.

Can I have multiple staff and clients on the same shift?

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ShiftCare's rostering software lets you add multiple clients and staff to the same shift, making invoicing a breeze.

Does ShiftCare's rostering integrate with Xero?

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Yes! One of ShiftCare's key features is our integration with popular payroll systems like Xero, MYOB, and KeyPay. Integrate making it easy to track, invoice, and control costs.

Features

Discover more ShiftCare features.

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Care Management

Understand the unique needs of your clients and share with your team instantly.
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Invoicing

Manage invoicing in one easy to use place. Bulk bill and make accounting simple.
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Support Worker App

Put the power of shift planning and client management at your team’s fingertips.