Staff management made simple.
No more double booking, instant knowledge of where a carer is once clocked in/out, and easy admin approval of services for payment.
Olena La Macchia
Manager, Bee Cos We Care
Time tracking made simple.
Make it easy for your teams to accurately record time and expenses, helping them get paid sooner.
Clock in and out
Your team can clock in and out of a shift using the mobile app, making it easier to track hours.
Late clock in & location error notifications
Proactively manage no-shows and cancellations, ensuring client safety and better after-hours shift management.
Location verified
With GPS location tracking, you can trust submissions around actual hours worked.
Client signatures
Record a digital signature from participants to confirm a shift has been attended to.
Standardising the way our team uses forms has helped us make sure all the important details are always captured.
Tracey Hunter
Admin
Create and customise effortlessly.
Design forms that meet the specific needs of your business, ensuring accurate and efficient data capture.
Custom form templates
Select from, create or customise a variety of form templates to suit your needs.
Uniform documentation
Standardise data capture to ensure consistency.
Improved efficiency
Simplify your documentation-capturing processes, saving time and reducing errors.
In audit and compliance, we've got everything now. If we have any query about what we're doing, it's just at the tip of a finger.
Clover Laurier
Owner Manager, Next Wave Supports
Move record-keeping online.
Say goodbye to paperwork. Our smart document management system streamlines admin.
Cut overheads
With everything at your fingertips, you’ll save hours of admin time.
Don’t miss a thing
Set up automated alerts and reminders to keep you on track.
Stay compliant
Keep up with accreditations and documentation.
My favourite ShiftCare feature is the unavailability tab, it's just so easy to be able to put in chunks of time that you're not available, even just an hour here or there.
Tash
Mentor
Plan ahead with real-time availability.
Have full visibility and say goodbye to unnecessary phone calls to confirm staff availability.
Manage team availability
See who’s available when with a clear overview of schedules and planned leave.
Leave logging
Staff can log unavailability directly in the app, making it easy to manage.
Real-time availability
See an up-to-date overview of your team’s availability.
ShiftCare is an amazing communication tool for me as my head office is located 4 hours away. Documentation is a must. Very straightforward to use.
Kellie D
Support Worker, ADS Care
Keep your team connected and informed.
Eliminate miscommunication by keeping your entire team updated and aligned without the need for constant check-ins.
Shift reminders
Team members receive automated reminders of their shifts, and to clock in and out.
Incident alerts
Receive instant notifications for incidents, no-shows, or urgent updates.
1-on-1 feedback
Record notes from performance reviews or check-ins, ensuring follow-ups are easy to track.
The reporting dashboard is getting better and better, gives me a great sense of trends in my business.
Phil
Owner
Achieve full visibility and control.
Gain the insights you need to make informed decisions, stay compliant, and provide the best care - all while cutting down on admin time.
Business performance
Track key metrics to identify trends, improve operations, and make data-driven decisions.
Monitor team productivity
Get detailed reports on shifts, client time, and task completion to stay informed.
Clear view of client funds
Access real-time fund usage and balances to maintain budget accuracy and compliance.
This has made onboarding really quick and easy for ShiftCare customers who are also with Employment Hero.
Chris
Customer Success Manager
Employment Hero HR & Payroll
Unlock a powerful, seamless connection between ShiftCare and Employment Hero, merging market-leading care management with effortless HR & payroll processing software.
One-click import
Seamlessly bring staff details and certifications from Employment Hero HR & Payroll into ShiftCare in just one step.
Complete sync of certifications & qualifications
Automatically transfer staff training records, certifications, qualifications, and expiry dates to ShiftCare, ensuring staff records are up-to-date and in one central place.
Streamlined payroll processing
Export timesheets from ShiftCare to Employment Hero Payroll instantly for seamless payroll processing.
Instead of juggling multiple spreadsheets and spending hours collecting data, I can now see everything I need to know about our operations in seconds.
Tina
Operations Manager
See your business performance at a glance
See your operations, staff availability, and care standards in real-time - helping you make smarter decisions from a single dashboard.
Capacity Planning
Match available staff with open shifts to prevent care gaps & plan your rosters around team availability.
Care Quality Monitoring
Monitor care quality in real-time by tracking staff attendance and shift completion & address service issues promptly.
Compliance & Incident Tracking
Stay on top of pending incident reports, unreviewed forms, and daily cancellations.
Any Questions ?
How does ShiftCare help NDIS Providers with time and attendance tracking?
ShiftCare simplifies time and attendance tracking by allowing support workers to clock in and out using a mobile app. With GPS verification, you can ensure accurate time records, reducing discrepancies and streamlining payroll. This ensures that NDIS Providers can trust the hours logged and process payments efficiently.
How does ShiftCare’s document management feature help NDIS Providers stay compliant?
ShiftCare’s document management system securely stores staff qualifications, certifications, and compliance records. Automated reminders notify you when important documents, such as NDIS-required certifications, are nearing expiration. This ensures that your team stays compliant, reducing the risk of non-compliance during audits.
How can ShiftCare improve internal communication for NDIS Providers?
ShiftCare enhances communication between support workers and managers by providing features such as shift reminders, incident alerts, and one-on-one feedback tracking. These tools ensure that staff are always informed, reducing no-shows and improving overall team coordination within NDIS Provider businesses.
Can ShiftCare be used to create custom HR forms?
Absolutely! ShiftCare allows NDIS Providers to create and customise HR forms such as onboarding documents, performance reviews, and compliance checklists. These forms can be tailored to suit your business needs, ensuring consistent data capture and streamlined administrative processes.
Features
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