- CENTRALISE ROSTERING, LIVE BUDGET TRACKING AND BILLING
NDIS Software Built for Scale: Elevate Your Operations.
Manage your rostering, budgets, documentation, and billing in one connected system. ShiftCare is an all-in-one care management system purpose-built for non-clinical NDIS providers who manage complex operations at scale.
Scaling and Centralise Your NDIS Operations
Quick Guide to Scaling NDIS Operations. Growing NDIS providers often hit a “compliance wall” where adding more clients can actually decrease profitability with added admin as you outgrow existing systems. ShiftCare solves this by automating your “Roster-to-Bill” workflow, ensuring that as you scale from 10 to 100+ Support Workers, your administrative processes are built to adapt while your revenue and workforce grows.
What Works at 10 Clients Breaks at 50
- Live Budget Burn: Track authorised, delivered, and remaining funding in real-time. No more manual reconciliation at month-end.
- Standarised & Consistent Documents: Maintain consistent documents, notes, incident reports and templates for standardised, compliant ready records.
- Operational Efficiency: Eliminate the "which spreadsheet is the latest version?" argument. Rostering, care, and billing live in one connected system.
- Built-in Compliance Alignment: Services, notes, and claims stay linked to reduce gaps that trigger audits or reviews.
- Predictable ROI: System-level controls prevent over-delivery and under-claiming and billing delays.
Everything Connected, Nothing Duplicated
- Smart Rostering: Shifts align to approved supports and funding before services are delivered.
- Client and Staff Management: Participant records and worker profiles stay consistent across all workflows.
- Service Agreements and Documentation: Agreements, notes, and incidents remain tied to actual service delivery.
- Authorisations and Budgets: Funding limits are tracked as services are scheduled and completed.
- Billing and Reporting: Invoices and reports are generated from delivered services, not reconciled after the fact.
- Syncs with your existing payroll systems | Xero & MYOB
Built for NDIS Funding, Not Generic Invoicing
ShiftCare is structured around how NDIS services are approved, delivered, and claimed. Funding rules are enforced at the system level so that your staff won’t have to worry about manual checks afterward.
- Streamlined PRODA-Ready Budget Tracking: Authorised funding is tracked in real time as services are scheduled and delivered.
- Over-delivery prevention: Delivered support and hours are validated against active service agreements before work occurs.
- Audit-ready operations: Service delivery, notes, and claims stay linked, creating clear, defensible audit trails.
- Accurate record keeping: Participant, staff, and service data remain consistent across all workflows.
- Reduced funding leakage: Fewer missed claims, unsupported line items, and late corrections eroding margins.
See What’s Happening Across Your Organisation
- Workforce Management: See how support workers are allocated across clients, shifts, and services.
- Budget Tracking: Monitor authorised, delivered, and remaining funding in real time.
- Service Delivery Reporting: Review what was delivered, when, and by whom across programs and locations.
- Operational Oversight: Give managers and directors clear, reliable data to support decisions and audits.
Gain Control and Clarity Over Your Systems
If your team is moving beyond spreadsheets or feeling the limits of your current system, it’s time to switch to a platform built for scale. ShiftCare gives growing and larger NDIS providers the control, reporting, and operational confidence needed to manage compliant billing cycles as volumes increase.