- IDD Software
IDD software for disability services
No credit card required
Care management
Care management for intellectual and developmental disability providers
Supporting individuals with intellectual and developmental disabilities (IDD) is about more than ticking boxes – it’s about empowering people to live full, meaningful lives and achieve their goals.
ShiftCare combines case management and care planning, helping caregivers stay focused on what matters most.
Reduce admin time by up to 50%
Create and update individual care plans in real time. No more paper-based systems or waiting for updates.
Improve compliance reporting accuracy
Monitor outcomes, documents, and staff notes in one place. From client profiles, case notes, incident reports, and progress tracking.
Connect families and caregivers in real time
ShiftCare’s Family Portal ensures that loved ones stay updated on care plans, progress, and key communications.
Trusted by IDD Providers
Supporting 5,500+ organizations
4.8 overall
The voice-to-text feature saves me so much time, and the AI summaries are a game changer.
Courtney
Business Owner
ShiftCare is a practical and user-friendly software solution. The scheduling, invoicing and client management features are easy to use and inform day-to-day operations.
Colin Alston
Director, Ignite Community Network
Scheduling
Scheduling and service delivery made easy
Shift scheduling and managing care delivery doesn’t have to be a challenge. The intuitive scheduling system helps IDD providers plan and adjust schedules effortlessly, ensuring staff can focus on delivering exceptional support.
Improve efficiency and collaboration with your staff and stay connected to deliver better, personalized support.
Drag and drop
Drag-and-drop scheduling with recurring shifts, group shifts, and draft & publish capabilities for confident scheduling.
Compliance checks
Real-time validation with compliance checks and alerts for issues.
Notifications and messaging
Instant notifications, to keep staff informed.
Better care delivery
Care management centralized
Bringing care records, communication, and case management into one secure platform supports both staff and clients.
Centralized client records
Centralized client records, including care plans, progress notes, and team communication, accessible from desktop or mobile.
Messaging
Secure messaging tools for real-time updates and collaboration between team members.
Protect sensitive information
Cloud-based storage with strong security and compliance standards, ensuring data safety and accessibility from anywhere.
Trusted by IDD Providers
Supporting 5,500+ organizations
4.8 overall
The voice-to-text feature saves me so much time, and the AI summaries are a game changer.
Courtney
Business Owner
ShiftCare is a practical and user-friendly software solution. The scheduling, invoicing and client management features are easy to use and inform day-to-day operations.
Colin Alston
Director, Ignite Community Network
Trusted by IDD Providers
See what ShiftCare users are saying
The mobile app keeps frontline teams connected, allowing them to access client information, record time and expenses, and stay focused on what matters most.
Since starting using ShiftCare, we have no more double booking, instant knowledge of where a carer is once clocked in/out, and easy admin approval of services for payment.
Olena
Manager
We were desperate for a solution that was tailored to meet our needs. It needed to be intuitive, mobile and come with a responsive help desk. We found ShiftCare and loved the interface.
Sue
Business Owner
Great app to get an instant update about your shifts and your client’s needs: behaviour chart, diet plan, care plan, medication and so on which helps give more personal care.
Sajana
Support Worker
Manage service documentation and EHR
Keep your documentation clear, consistent, and person-centred. ShiftCare simplifies record-keeping so you can focus on what matters: delivering better outcomes.
Progress notes
Mobile-friendly notes with custom templates make it easy to capture daily updates and track client progress in real time.
Care plans and goal tracking
Manage personalised plans with clear goals, outcomes, and support strategies - all in one place.
Family Portal
Keep families in the loop with real-time updates and shared documentation that improves collaboration and trust.
Have any questions ?
Learn more about IDD software and the benefits for providers, caregivers and families.
What is IDD software?
IDD software helps service providers manage care plans, documentation, scheduling, and reporting for individuals with intellectual and developmental disabilities. It ensures personalized care, case management, and efficient communication between staff and families.
What are the key features of IDD software?
Key features include care planning, EHR, eMAR, scheduling, documentation, compliance tools, real-time team communication, and mobile app functionality.
What is IDD management?
IDD management involves overseeing care delivery, supporting life goals, tracking progress, and fostering collaboration with families and teams.
How does it improve care compliance?
With real-time compliance checks, secure data storage, and clear guidance to resolve issues, this solution helps providers stay compliant while delivering quality care.
What is eMAR software?
eMAR (electronic Medication Administration Records) software tracks medication schedules and ensures safe administration, reducing errors.
What is EHR management software?
EHR software consolidates client health records for easy access, accuracy, and compliance with data privacy standards.
What is an ERP system in healthcare?
ERP systems integrate administrative functions, but this platform focuses on care and case management—connecting staff, clients, and families for seamless care delivery.
What makes ShiftCare different from other IDD software?
ShiftCare offers a mobile-first, easy-to-use platform that combines scheduling, eMAR, and family communication in one place – starting at just $8 per user a month.
Supporting IDD providers to simplify care management
Empowering staff is the key to delivering exceptional, person-centred care. Our IDD software makes it easier to create, coordinate, and deliver comprehensive care plans that respect each individual’s dignity and aspirations.
By simplifying case management, communication, and documentation, teams gain the confidence and clarity they need to focus on what truly matters: supporting individuals to live their best lives and achieve their goals.
Start your 7-day free trial
We’re confident you’ll see the value in ShiftCare as soon as you start using it. To see the difference it makes for yourself, sign up for a free 7 day trial.
How many staff do you have?
Staff = admins + care workers
All of our plans fees start with a minimum of 5 staff.
Basic
$9.00
per user
$45.00
per month
Month to month
- ShiftCare Mobile App
- Staff Rostering
- Submit Progress Notes
- Manage Team Availability
- Time & Attendance
- Reporting
- Document Management
Most popular
Professional
$15.00
per user
$75.00
per month
Month to month
- Everything Basic Plus
- Invoicing
- Job Board
- Advanced Staff Rostering
- Dashboards
- Accounting, Payroll, and HR Software Integrations
- Messaging
Premium
$25.00
per user
$125.00
per month
Month to month
- Everything Professional plus
- Custom Forms
- Advanced Incident Management
- Client Signatures
- Client Funds Management
- Awards Alerts in Scheduler (SCHADS)
- Quotes
Basic
$8.00
per user
$40.00
per month
Billed yearly
- ShiftCare Mobile App
- Staff Rostering
- Submit Progress Notes
- Manage Team Availability
- Time & Attendance
- Reporting
- Document Management
Most popular
Professional
$13.00
per user
$65.00
per month
Billed yearly
- Everything Basic Plus
- Invoicing
- Job Board
- Advanced Staff Rostering
- Dashboards
- Accounting, Payroll, and HR Software Integrations
- Messaging
Premium
$20.00
per user
$100.00
per month
Billed yearly
- Everything Professional plus
- Custom Forms
- Advanced Incident Management
- Client Signatures
- Client Funds Management
- Awards Alerts in Scheduler (SCHADS)
- Quotes