NDIS Worker Check FAQ: Everything You Need to Know Before Applying

If you’re planning to work in an NDIS-registered organisation or in certain unregistered roles, you may need to apply for this check, especially if your position is classified as an NDIS risk assessed role.

Below are answers to common questions about the NDIS Worker Check, including who needs it, how to apply, and how long it takes.

What Is the NDIS Worker Screening Check?

The NDIS Worker Check is a background screening process for people who work or intend to work with NDIS participants, commonly referred to as NDIS worker screening checks. It assesses a person’s criminal history, workplace misconduct records, and other relevant information to determine their suitability for the role.

Who Needs an NDIS Worker Check as a Registered NDIS Provider?

You need an NDIS Worker Check if you work for an NDIS-registered provider in a risk-assessed role. This includes jobs where you provide direct care, handle sensitive information, or have unsupervised access to participants. Some unregistered providers and self-managed participants may also require workers to complete the check, and they can request proof of an NDIS Worker Screening Clearance.

How Do I Apply for an NDIS Worker Check?

The application process varies by state and territory. Service Victoria’s platform is a centralised resource for applying for the NDIS Check, offering benefits like a quicker online process and customer support. In general, you will need to:

• Apply online through your state or territory’s screening authority.
• Provide identification documents.
• Pay the application fee (varies by location).
• Undergo a background check.

Application Requirements

Applying for an NDIS Worker Screening Check is a straightforward process, but it requires you to gather and submit specific information and documents. Here’s what you need to prepare:

• Personal Details: You will need to provide your full name, date of birth, and contact information.
• Provider’s Details: Include the name and ABN of your NDIS provider. This information is crucial as it links your application to your employer.
• Identity Documents: You must submit valid identity documents such as a driver’s license, passport, or proof of age card. These documents help verify your identity.
• Proof of Address: Documents like a utility bill or lease agreement are required to confirm your residential address.
• Smartphone Verification: Use a smartphone with a good camera to complete the identity verification process. This step ensures that your application is processed smoothly.
• Save and Continue: The application process allows you to save your progress and return to it later if needed.
• Offline Verification: If you prefer, you can opt for offline methods to verify your identity.

By following these steps, you can ensure that your application for the NDIS Worker Screening Check is complete and accurate.

How Long Does It Take to Get Approved?

Worker screening checks processing times depend on the complexity of the background check and the state you’re applying in. Some applications are approved within a few days, while others may take several weeks. If additional checks are required, it could take longer.

How Much Does It Cost?

Fees vary by state and whether you’re applying as a paid worker or a volunteer. Some states offer discounted rates for volunteers. Check with your local screening authority for exact costs. Additionally, the ndis worker screening database plays a crucial role in verifying worker screening applications to ensure compliance with NDIS standards.

The cost of obtaining an NDIS Worker Screening Check varies across Australian states and territories. Below is a breakdown of the fees for paid employees and volunteers in each region:​

Note: Fees are subject to change; it’s advisable to verify the current costs with the respective state or territory’s screening authority.

How Long Is the NDIS Worker Screening Clearance Valid?

An NDIS Worker Check is valid for up to five years, depending on the state or territory. If you change jobs or move interstate, you may need to update or transfer your clearance. It is important to have the correct worker screening ID for verification purposes, as it is required for application processing and serves as proof of your screening clearance when changing jobs.

Can I Work While My Application Is Being Processed?

It depends on your employer and the state regulations. Some NDIS-registered providers allow workers to start under supervision while their application is being reviewed. Others require full clearance before employment begins.

What Happens If My Application Is Denied?

If your application is denied, you will receive a notice explaining why. You may have the option to appeal the decision through the relevant state authority. Employers will be notified if an application is unsuccessful. The NDIS Worker Screening Unit is responsible for handling these appeals.

NDIS Clearance and Result

After your application is processed, you will receive an email notification with the outcome. If your application is successful, you will be granted an NDIS Clearance, which is valid for five years from the date of issue. Here are some key points to note:

• No Physical Card: You will not receive a physical card or certificate. Instead, your clearance status is recorded digitally.
• National Worker Screening Database: Your NDIS Clearance status will be stored in the NDIS Commission’s National Worker Screening Database (NWSD). This allows your employer to verify your clearance at any time.
• Unsuccessful Applications: If your application is unsuccessful, you will receive an Interim Exclusion notice. You will have the opportunity to provide additional information or explain why you believe you should pass the check.

This digital recording system ensures that your clearance status is easily accessible and verifiable by your employer.

Accessing Your NDIS Check Results

You can conveniently access your NDIS Check results online through the Service Victoria website. Here’s how:

• Service Victoria Account: Log in to your Service Victoria account to view your results. This platform provides a secure and straightforward way to access your clearance status.
• NDIS Worker Screening Unit: If you need a physical copy of your results, you can contact the NDIS Worker Screening Unit to request one.
• Employer Access: Your employer can also check the status of your NDIS Clearance on the NWSD at any time, ensuring they are always up-to-date with your screening status.

This accessibility ensures that both you and your employer can easily verify your clearance status whenever needed.

Assessed Roles and Exemptions

A risk assessed role involves direct or indirect contact with people with disabilities, and it is crucial for ensuring the safety and well-being of NDIS participants. Here’s what you need to know:

• Provider Responsibility: Registered NDIS providers are responsible for determining whether a worker’s role is risk assessed. This includes any position that involves direct or indirect contact with people with disabilities.
• Definition of Risk Assessed Role: The NDIS Commission defines a risk assessed role as any role that involves direct or indirect contact with people with disabilities. This broad definition ensures comprehensive coverage.
• Clearance Requirement: Every individual working in a risk assessed role for a registered provider must obtain an NDIS clearance.
• Exemptions for Students: Secondary students participating in formal work experience placements with registered NDIS providers are exempt from requiring a screening clearance. These students must be directly supervised by a worker who holds a current NDIS clearance.

Understanding these roles and exemptions helps ensure that all workers in the NDIS sector meet the necessary safety and compliance standards.

By following these guidelines and understanding the requirements, you can navigate the NDIS Worker Screening Check process with confidence.

Conclusion

An NDIS Worker Check is essential for anyone in a risk-assessed role within the NDIS. It ensures worker suitability and protects the safety of people with disabilities. If you’re unsure whether you need one, check with your employer or the relevant state authority. Even if you are a self managed participant, you can request evidence of screening clearances from the workers you hire to ensure their qualifications and safety.

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