When something goes badly wrong on a shift, you need to act quickly. Your client needs appropriate care, your staff needs support and the NDIS Commission needs advising.
Employee burnout can lead to low staff retention rates and poor quality of care, but home health software can help you combat this by improving employees’ job satisfaction.
In its community, Heartfelt Support distinguishes itself not just through its unique therapeutic offerings but also through its steadfast commitment to client-centered care. Founded in 2020 by Anne Drury-Godden, Heartfelt Support was born from a vision to deliver more personalised care, enabling clients to exercise complete control over their care decisions without the typical constraints felt in larger agencies. We had the opportunity to speak with Robert, Anne’s husband and the managing director of Heartfelt Support.
NDIS providers encounter various obstacles, including attracting clients, retaining skilled support workers, preparing for audits, and complying with the SCHADS Award. This blog outlines effective tips and best practices to help your NDIS business tackle and overcome these challenges.
With its nine pay levels and numerous allowances, it’s no surprise that many NDIS providers have questions about the SCHADS award. The Pay Guide alone has 26 pages of tables detailing the different award rates.
Team communication is key to delivering quality care, complying with the NDIS and supporting your team members. But, how can disability providers maintain good communication with a mobile workforce?
ShiftCare’s mobile app helps carers manage stress by streamlining tasks and improving communication. This blog explores the app’s key features that enable more efficient day-to-day operations and foster a more supportive work environment.
Creating a standout value proposition is crucial for your NDIS business as it highlights what sets your services apart from the competition, making your offerings more attractive to potential clients. A well-defined value proposition not only captures the essence of what you provide but also directly addresses the needs and goals of your target audience, ensuring they understand the benefits they’ll gain by choosing your services.