Mileage Tracking (AU)

Transport & Mileage NDIS mileage tracking, fully automated. ShiftCare already knows your roster, your participants, and their funding. Every trip is GPS-verified, correctly allocated, and billed, without a spreadsheet in sight. Trusted by 7,000+ care providers across AU, US, CA & UK 4.8 4.8 4.7 4.8 4.8 See ShiftCare in Action Try for Free THE […]

Disability Support Worker Compliance in 2026: Screening, Training and Documentation

Wheelchair user putting on her mask

Every disability support worker in Australia needs three things to work legally with NDIS participants: a valid NDIS Worker Screening Check, proof of training in the NDIS Code of Conduct and workplace basics, and clean documentation that shows you’ve done your homework. In 2026, the first wave of five-year screening renewals is hitting, and plenty […]

NDIS New Framework Planning 2026: Your Questions Answered

From mid-2026, the way NDIS participants plan their supports is changing. The new framework planning approach is more person-centred and less focused on functional impairment categories. If you’re supporting participants through the planning process, or you’re a provider managing participant funding and goals, you need to understand what’s shifting.   The old approach looked at […]

SIL Mandatory Registration July 2026: A Checklist for NDIS Providers

A female carer assisting person with disability with food

If you’re running a Supported Independent Living service, the clock is ticking. From 1 July 2026, every SIL provider in Australia must be registered with the NDIS Quality and Safeguards Commission. This isn’t optional, and the transition will be tight. Most of the foundations you already have in place can be reused, but you need […]

NDIS Incident Reporting: What the Data Says and How to Build a Safer Practice

Serious incidents in NDIS services do happen. Abuse, neglect, unauthorised restraint, unexpected death, severe injury. The NDIS Quality and Safeguards Commission receives thousands of incident reports every year, and each one tells a story about a breakdown somewhere. Some are one-off human errors. Others point to systemic gaps in how providers train staff, supervise work, […]

How to Automate NDIS Billing and Improve Cash Flow

Care worker completing a client assessment form on clipboard for care documentation

It’s Friday afternoon. A finance manager is reviewing the week’s NDIS claims. She finds three claims rejected because the units recorded in the rostering system don’t match the units submitted through the PACE portal. She will need to contact three support workers to confirm actual hours, then resubmit manually. This will take two hours and […]

Managing Multiple Funded Services: A Guide for Multi-Registered Australian Providers

counting money bills with calculator

Disability care management software for Australian providers becomes essential when your organisation operates across NDIS, Support at Home, and Home Care Package funding streams simultaneously. You’re dealing with completely different rules, pricing models, billing cycles, and compliance obligations. Your support workers switch between clients in different programmes throughout the day, your finance team manages three […]

Why Your Aged Care Team Needs a Mobile App in 2026

Carer using navigation map on phone

Your support workers are in the field with outdated tools. A support worker arrives at a client’s home with a printed care plan from yesterday and discovers the plan has changed. She wastes 20 minutes phoning the office to confirm the day’s activities. A carer needs to file an incident report but can’t do it […]

Support at Home Margin

SUPPORT AT HOME & NDIS Your margin dropped from 35% to 10%. Is your operation built for it? Support at Home eliminated package management fees and halved care management. NDIS price caps haven’t moved. The providers who survive won’t grow fastest; they’ll leak the least. ShiftCare gives you the operational visibility to hold your margin, […]